Operations Leader for ADM & Real Estate Operations

Holladay Ventures; Nashville (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

Holladay Ventures seeks a versatile Operations Manager to act as the operational point of contact for the ADM coaching program, handling member questions, enrollment, scheduling, and billing while supporting traditional operations and resident services.

This role absorbs day-to-day operations from leadership to enable strategic focus, translating vision into actionable plans and ensuring smooth day-to-day machinery across departments.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite and ability to learn new software (Ai)

Responsibilities

• Serve as ADM member questions primary contact; answer foundational questions on program structure.
• Manage ADM inbox, enrollment, scheduling, and billing/invoicing.
• Point members to ADM resources, recordings, and frameworks.
• Flag recurring questions or risks to leadership.
• Coordinate with coaching staff to ensure smooth client experience (ADM ops, not coaching).
• Hire and onboard new ADM staff and ADM members.

Skills

Organization

Multitasking

Communication

MS Office

Education

Bachelor’s degree

Tools

AI software

HR software

Job description

Holladay Ventures seeks a versatile Operations Manager to act as the operational point of contact for the ADM coaching program, handling member questions, enrollment, scheduling, and billing while supporting traditional operations and resident services.

This role absorbs day-to-day operations from leadership to enable strategic focus, translating vision into actionable plans and ensuring smooth day-to-day machinery across departments.