Operations Leader, Fast-Casual Dining

IRMG GROUP; Arlington (VA); On-site; USD 22,000 - 23,000; Full time

Job summary

IRMG GROUP in Arlington, VA is seeking an Assistant Manager for the Popeyes location at Pentagon City Mall. You will oversee daily restaurant operations, ensure quality service, manage inventory and facilities, and uphold cash handling and safety protocols.

You will recruit and retain team members, monitor financial performance, and drive customer satisfaction while maintaining compliance with brand standards. This role offers hourly compensation and opportunities for growth.

Qualifications

• Be a people person.
• Love teamwork and collaboration.
• Understand how to create a great customer service experience.
• Have a focus on quality and pride in your work.
• Be open to learning new things.
• Be comfortable with cash-handling and store safety responsibilities.
• Can stay calm in a fast-paced, energetic environment.
• Maintain a clean and organized workspace.
• Have excellent communications skills.

Responsibilities

• Oversee daily restaurant operations, ensuring smooth and efficient functioning.
• Maintain compliance with standards in product preparation and service delivery.
• Maintain customer relations and satisfaction.
• Maintain facility maintenance and repair.
• Oversee inventory management.
• Lead team management efforts, including recruiting and retaining team members.
• Ensure financial accountability in all operations.
• Consistently deliver top-quality products and services to every customer.
• Perform additional duties as required or assigned.

Skills

People person

Team player

Customer service

Quality focus

Willing to learn

Cash-handling

Store safety

Communication skills

Job description

IRMG GROUP in Arlington, VA is seeking an Assistant Manager for the Popeyes location at Pentagon City Mall. You will oversee daily restaurant operations, ensure quality service, manage inventory and facilities, and uphold cash handling and safety protocols.

You will recruit and retain team members, monitor financial performance, and drive customer satisfaction while maintaining compliance with brand standards. This role offers hourly compensation and opportunities for growth.