Operations Leader - Damage Prevention & Field Ops

acrt; City of Rochester (NY); On-site; USD 81,000 - 109,000; Full time

Benefits offered by this job

Health plans

Life insurance

Disability insurance

401(k) with company match

Paid time off (PTO)

Job summary

Bermex, Inc. is hiring an Operations Manager in New York to lead supervisors, optimize operations, and drive customer satisfaction. The role emphasizes organization, communication, and leadership while overseeing performance, budgeting, and reporting across units.

The position offers a salary of $95,000 per year and requires at least 3 years in operations management and damage prevention. Strong interpersonal and financial skills are essential for success in this outdoor-focused role.

Qualifications

• Education: High School Diploma or GED
• Experience: 3 years in an operations management or supervisory role.
• 3 years of experience in the field of damage prevention directly managing teams of line locate technicians.
• Nice to have: Bachelor's Degree in Operations Management or Business Administration
• Experience: 5 years in operations management or supervisory role; budget development/oversight is a plus.
• 5 years in damage prevention managing teams of line locate technicians.

Responsibilities

• Provide direction, training, support, supervision, and motivation to operation supervisors including their downline reports
• Ensure that approved policies and objectives are clearly understood and effectively applied to each operating unit
• Supervise and review the preparation of forecast numbers for each of his/her departments
• Review performance and causes of significant variances, with corrective action plans
• Conduct performance and wage reviews for department supervision
• Ensure timely production reports and accurate record information for control, planning and customer reports
• Keep track of staffing requirements and hire new talent as needed
• Ensure monthly operation reports listing any unusual events are distributed to appropriate department(s)

Skills

Operations management

Supervisory leadership

Budget management

Leadership

Customer service

Education

High School Diploma or GED

Bachelor's Degree in Operations Management or Business Administration

Job description

Bermex, Inc. is hiring an Operations Manager in New York to lead supervisors, optimize operations, and drive customer satisfaction. The role emphasizes organization, communication, and leadership while overseeing performance, budgeting, and reporting across units.

The position offers a salary of $95,000 per year and requires at least 3 years in operations management and damage prevention. Strong interpersonal and financial skills are essential for success in this outdoor-focused role.