Operations Leader: Community Impact & Operational Excellence

Walmart; Indianapolis (IN); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Discount Card

10% off regular-priced items

Live Better U 100% covered

Medical/Dental/Vision

401(k) and stock purchase

Paid time off

Job summary

Walmart Inc. in Indianapolis is seeking a store leadership professional to drive community outreach, compliance, and customer service excellence. You will supervise hourly associates, mentor staff, and contribute to financial performance through smart budgeting and operational oversight.

The role emphasizes Open Door policy adherence, integrity, and building a culture of belonging while delivering consistent, data-informed decisions to serve customers and communities.

Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

• Initiates and participates in community outreach programs and represents Walmart to external organizations.
• Ensures compliance with company policies and procedures and protects assets by monitoring controls.
• Provides supervision and development opportunities for hourly associates through hiring, training, mentoring and feedback.
• Models exceptional customer service and resolves customer issues aligning with service standards.

Skills

Supervisory experience

Customer service

Education

2 years of college

Bachelor of Science in Business Management and Leadership (Live Better U)

Job description

Walmart Inc. in Indianapolis is seeking a store leadership professional to drive community outreach, compliance, and customer service excellence. You will supervise hourly associates, mentor staff, and contribute to financial performance through smart budgeting and operational oversight.

The role emphasizes Open Door policy adherence, integrity, and building a culture of belonging while delivering consistent, data-informed decisions to serve customers and communities.