Operations Leader — Cleaning & Field Services

Energy Jobline ZR; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

HappyClean in Austin, TX is seeking an Operations Manager to lead day-to-day operations and scale service delivery. You will oversee service execution, support staff, manage client relationships, and drive efficiency across operations.

The role requires strong leadership and the ability to handle multiple priorities in a fast-paced environment, with bilingual English/Spanish being a plus. Join us to help ownership transition out of daily involvement while maintaining high standards.

Qualifications

• Must demonstrate strong leadership and organizational abilities.
• Experience managing teams and client relationships.
• Bilingual in English/Spanish is preferred.

Responsibilities

• Oversee all daily operations of the business, ensuring smooth service delivery.
• Maintain reporting, documentation, and updates in company systems.
• Monitor performance and identify areas for improvement.
• Coordinate scheduling and service execution across teams.
• Manage client relationships and resolve escalations professionally.
• Lead internal meetings with cleaners and operations staff.

Skills

Leadership

Communication

Organization

Problem solving

Client relationship management

Staff accountability

Meeting facilitation

Documentation

Bilingual English/Spanish

Education

College degree

Tools

Scheduling platforms

Spreadsheets

Reporting systems

Operational software

Job description

HappyClean in Austin, TX is seeking an Operations Manager to lead day-to-day operations and scale service delivery. You will oversee service execution, support staff, manage client relationships, and drive efficiency across operations.

The role requires strong leadership and the ability to handle multiple priorities in a fast-paced environment, with bilingual English/Spanish being a plus. Join us to help ownership transition out of daily involvement while maintaining high standards.