Operations Leader, Commercial Cleaning & Client Care

KG Facility Solutions; Westminster (CO); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Life Insurance

Vision

Dental

Job summary

A commercial cleaning company is seeking an Operations Manager to oversee day-to-day operations, ensuring efficient service delivery and client satisfaction. This role involves managing cleaning staff, conducting inspections, and addressing client concerns. Ideal candidates will have 2-3 years of experience in operations management within the cleaning industry and strong communication skills. Proficiency in Microsoft Office and knowledge of health regulations are also required. Bilingual in English and Spanish is necessary. This is a full-time position with benefits including paid time off and health insurance.

Qualifications

• 2-3 years of experience in operations management, preferably in the cleaning services industry.
• Excellent communication and interpersonal abilities, with a customer-centric approach.
• Solid understanding of cleaning techniques, equipment, and products.
• Knowledge of health and safety regulations.

Responsibilities

• Supervise and lead teams of cleaning staff, including hiring, training, and performance management.
• Conduct regular performance evaluations and provide coaching to improve team performance.
• Serve as the primary point of contact for subcontractors and key clients.
• Conduct regular site visits and inspections to assess service quality.

Skills

Operations Management

Customer service

Problem-solving

Communication

Bilingual (English and Spanish)

Education

Operations Management or related field

Tools

Microsoft Office Suite

Cleaning management software

Job description

A commercial cleaning company is seeking an Operations Manager to oversee day-to-day operations, ensuring efficient service delivery and client satisfaction. This role involves managing cleaning staff, conducting inspections, and addressing client concerns. Ideal candidates will have 2-3 years of experience in operations management within the cleaning industry and strong communication skills. Proficiency in Microsoft Office and knowledge of health regulations are also required. Bilingual in English and Spanish is necessary. This is a full-time position with benefits including paid time off and health insurance.