Operations Leader: Align Teams, Boost Office Efficiency

Roylo Partners; City of Syracuse (NY); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Paid time off

Professional development and growth

Job summary

Roylo Partners in Syracuse, NY is seeking an experienced Operations Manager to oversee daily office operations, organize workloads, and keep projects moving forward. You will develop procedures and coordinate with department leads to ensure smooth daily tasks and timely decisions.

This role requires strong leadership, communication, and organizational skills, with the ability to manage competing priorities and optimize processes. A hands-on, independent work style is valued.

Qualifications

• Experience in operations, office management, or supervisory roles.
• Strong leadership, communication, and organizational skills.
• Ability to manage competing priorities and make informed decisions.
• Confident coordinating people, processes, and resources.
• Good analytical and problem-solving abilities.
• Comfortable using spreadsheets, reporting tools, and office software.
• Attention to detail and practical approach to process improvement.
• Ability to work independently while collaborating with departments.

Responsibilities

• Oversee daily office operations and coordinate ongoing business activities.
• Organize workloads, responsibilities, and priorities across the team.
• Monitor operational performance and identify areas for improvement.
• Develop and maintain procedures that support efficient office operations.
• Coordinate with department leads to keep projects and daily tasks moving forward.
• Review reports, budgets, and operational records to support business decisions.
• Manage office resources, supplies, and service requirements.
• Address operational issues and coordinate practical solutions.
• Support employee onboarding, training coordination, and team development.
• Keep management informed through regular updates and performance reports.

Skills

Leadership

Communication

Organization

Decision making

Problem-solving

Analytical thinking

Team coordination

Tools

Spreadsheets

Reporting tools

Office software

Job description

Roylo Partners in Syracuse, NY is seeking an experienced Operations Manager to oversee daily office operations, organize workloads, and keep projects moving forward. You will develop procedures and coordinate with department leads to ensure smooth daily tasks and timely decisions.

This role requires strong leadership, communication, and organizational skills, with the ability to manage competing priorities and optimize processes. A hands-on, independent work style is valued.