Operations Lead, Vendor Management

allwhere; New York (NY); On-site; USD 140,000 - 210,000; Full time

Job summary

allwhere is seeking an experienced operations leader to run the Vendor Management lane. You will guide a team of specialists, maintain critical vendor relationships, and shape a global partner network that sources equipment worldwide.

You’ll collaborate with Order Management, Logistics, Finance, Sales, and Product to improve cost, coverage, reliability, and speed as we scale. You’ll negotiate pricing, terms, and program structures, manage vendor KPIs, and develop scalable processes to drive

Qualifications

• 5+ years in vendor / partner management, IT procurement, channel management, supply chain, or related function.
• Experience supervising or leading a team, including coaching and performance management.
• Direct experience with OEM and distribution channels (e.g., Apple, Dell, Lenovo, TD SYNNEX, Ingram Micro).
• Strong knowledge of channel programs, pricing terms, rebates, and incentives.
• Proven ability to negotiate pricing, terms, and program structures to improve outcomes.
• Demonstrated ability to build and standardize processes in a fast-growth environment.
• Bachelor’s degree or equivalent practical experience.

Responsibilities

• Lead, coach, and develop a team of Vendor Management Specialists while staying involved in daily execution.
• Own global vendor ecosystem across OEMs, distributors, and resellers; shape partner strategy worldwide.
• Lead negotiations on pricing, payment terms, credits, rebates, and program structures.
• Build scalable vendor onboarding playbooks and cross-functional collaboration.

Skills

Vendor management

Team leadership

Negotiation

Strategic thinking

Data-driven

Communication

Problem-solving

Education

Bachelor’s degree or equivalent

Tools

Deal Registration systems

Vendor management software

Apple VPP/DPP knowledge

Job description

About allwhere

allwhere is a D.E. Shaw-backed tech startup reimagining how companies manage IT assets for distributed teams. Whether remote, hybrid, or in-office, we make it seamless to procure, ship, and track the equipment teams need to stay productive. We’re growing fast—and looking for sharp operators who thrive in dynamic environments and want to help scale high-impact systems from the ground up.

The Role

We’re looking for an experienced operations lead to run our Vendor Management lane. This is a true player‑coach role: you’ll lead a team of specialists, stay directly involved in critical vendor relationships and negotiations, and build the partner network that powers how allwhere sources equipment around the world. You’ll work closely with Order Management, Logistics & Asset Operations, Finance, Sales, Customer Success, and Product to improve cost, coverage, reliability, and speed as the business scales. This role is ideal for a hands‑on operator who understands the IT channel, enjoys developing people and partnerships, and can turn vendor strategy into measurable results.

What You’ll Do

Team Leadership & Daily Execution

• Lead, coach, and develop a team of Vendor Management Specialists while remaining directly involved in daily execution
• Set priorities, assign work, and manage coverage across OEM, distribution, reseller / VAR, and vendor-program responsibilities
• Establish clear standards, SLAs, and accountability for vendor onboarding, quoting support, program execution, and issue resolution

Vendor Ecosystem & Sourcing Strategy

• Own allwhere’s global vendor ecosystem across OEMs, distributors, and resellers / VARs, building the partner strategy behind how we source equipment worldwide
• Shape sourcing strategy by region, developing the right partner mix to support competitive pricing, reliable fulfillment, and fast expansion into new markets
• Build and maintain strong executive-level relationships across the channel, representing allwhere with key partners and identifying new capabilities as we scale

Programs, Negotiation & Performance

• Lead negotiations across pricing, payment terms, credit, rebates, incentives, and program structures to improve cost and commercial outcomes
• Apply deep knowledge of channel programs, including Deal Registration, Apple VPP / DPP, warranties, reseller authorization, rebates, and incentives, to maximize value and customer experience
• Manage vendor KPIs and SLAs, using performance data to identify gaps, hold partners accountable, and drive continuous improvement

Escalations, Process & Partnership

• Serve as the primary escalation point for supply constraints, pricing discrepancies, fulfillment issues, and vendor-program challenges, driving clear ownership and timely resolution
• Build and maintain scalable playbooks for vendor onboarding, qualification, deal registration, program enrollment, and regional compliance while partnering cross-functionally to improve how supply strategy supports customer demand

What We’re Looking For

• 5+ years of experience in vendor / partner management, IT procurement, channel management, supply chain, or a related function
• A track record of supervising or formally leading a team, including coaching team members, assigning work, and managing performance
• Direct experience working with OEM and distribution channels such as Apple, Dell, Lenovo, TD SYNNEX, Ingram Micro, or equivalent partners
• Strong working knowledge of channel programs, including Deal Registration, Apple VPP / DPP, reseller authorization, warranties, rebates, and incentive structures
• Proven experience negotiating pricing, terms, and program structures and delivering measurable cost or performance improvements
• Demonstrated ability to build and standardize processes in a fast-changing, high-growth environment
• A data-driven approach, sharp problem-solving skills, and strong written and verbal communication across internal teams and external partners
• Bachelor’s degree or equivalent practical experience

Why Join allwhere

• Lead a critical supply chain lane at a high-growth, early-stage company backed by top-tier investors
• Combine hands‑on execution with meaningful people leadership, commercial ownership, and partner strategy
• Build relationships across leading global OEMs, distributors, and technology partners
• Help create the vendor network and operating standards that will support allwhere as we scale globally