Operations Lead, Student Services & Budget — Higher Ed

Manhattan College; Northern, New York (KY, NY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Manhattan College seeks an Operations Manager for the Pathways Center to provide administrative, financial, and operational support for career strategy and advising, ensuring efficient day-to-day functioning.

The role leads front desk operations, coordinates inquiries, and connects students, faculty, employers, alumni, and partners with resources to support student success. Strong organizational and budgeting skills are essential.

Qualifications

• Bachelor's degree strongly preferred.
• Minimum of three years of progressively responsible administrative, operations, office management, or business management experience.

Responsibilities

• Manage daily administrative and operational functions of the Pathways Center with focus on efficiency and service.
• Lead front desk operations: welcome students, respond to inquiries, coordinate flow of visitors and appointments.
• Collaborate with Success Coaches, Directors, and campus partners to support outreach, tracking, and assessment.
• Hire, onboard and supervise work-study and graduate assistant students.
• Oversee purchasing, procurement, invoices, reimbursements, travel requests, and financial transactions per policies.
• Monitor budgets and prepare reports for Center leadership.

Skills

Organizational skills

Project management

Problem-solving

Customer service

Education

Bachelor's degree

Tools

Microsoft Office Suite

Canva

CRM platforms

Project management tools

Job description

Manhattan College seeks an Operations Manager for the Pathways Center to provide administrative, financial, and operational support for career strategy and advising, ensuring efficient day-to-day functioning.

The role leads front desk operations, coordinates inquiries, and connects students, faculty, employers, alumni, and partners with resources to support student success. Strong organizational and budgeting skills are essential.