Student Central Operations & Services Lead

Austin Community College; New York (NY); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

NY State Local Retirement System or Optional Retirement Plan

Public Service Loan Forgiveness program

Job summary

A community college in New York is seeking a Coordinator of Student Central to oversee operations and enhance student services. The role includes managing inquiries, supporting enrollment efforts, and collaborating across departments to improve processes. Ideal candidates will have an Associate's degree and strong communication skills. Bilingual candidates are preferred, along with background in higher education. This position offers competitive salary and benefits, within a supportive environment emphasizing student success.

Qualifications

• Bilingual in English and Spanish preferred.
• Experience in a higher education environment appreciated.

Responsibilities

• Coordinate daily operations of Student Central.
• Manage student inquiries and administrative tasks.
• Analyze data for reporting and improvement.
• Develop departmental knowledge base content.

Skills

Strong oral and written communication skills

Excellent customer service and interpersonal skills

Ability to manage multiple priorities

Technical proficiency

Conflict resolution techniques

Education

Associate's degree from a regionally accredited college

Job description

A community college in New York is seeking a Coordinator of Student Central to oversee operations and enhance student services. The role includes managing inquiries, supporting enrollment efforts, and collaborating across departments to improve processes. Ideal candidates will have an Associate's degree and strong communication skills. Bilingual candidates are preferred, along with background in higher education. This position offers competitive salary and benefits, within a supportive environment emphasizing student success.