Operations Lead - Shift Leader & Process Coach

Thredup; Suwanee (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Employee stock purchase plan

PTO + paid holidays

Medical, dental, vision, 401k, life & 

Disability insurance

Job summary

ThredUp is hiring an Operations Lead to oversee production performance in our Georgia facility. You will mentor team members, ensure adherence to SOPs, and drive continuous improvement in daily operations.

The role offers clear shift transitions, performance reporting, and opportunities to take on special projects within a dynamic ecommerce logistics environment. Ideal candidates will demonstrate leadership skills, a strong grasp of operations quality, and the ability to handle confidential

Qualifications

• Leadership experience guiding teams in fast-paced environments.
• Strong understanding of quality standards and operational processes.
• Ability to keep business and customer information confidential.
• Demonstrated independent judgment and initiative in supervision tasks.

Responsibilities

• Facilitate smooth shift transitions by communicating updates on your team’s production.
• Verify Standard Operating Procedures are being followed.
• Run reports throughout the shift to monitor performance (training provided).
• Participate in special projects to improve operations and efficiency.

Skills

Leadership

Quality standards

Operations processes

Confidentiality

Independent judgment

Job description

ThredUp is hiring an Operations Lead to oversee production performance in our Georgia facility. You will mentor team members, ensure adherence to SOPs, and drive continuous improvement in daily operations.

The role offers clear shift transitions, performance reporting, and opportunities to take on special projects within a dynamic ecommerce logistics environment. Ideal candidates will demonstrate leadership skills, a strong grasp of operations quality, and the ability to handle confidential