Operations Lead, Medical Transport & Fleet

America West Medical Transportation Inc

Hayward (CA)

On-site

USD 65,000 - 90,000

Full time

7 days ago

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Job summary

America West Medical Transportation, Inc. is seeking an Assistant Operations Manager to lead daily transportation operations, ensuring safe, on-time, patient-centered service and regulatory compliance.

Reports to the Operations Manager; requires hands-on leadership, strong logistics, and at least one year of experience with elderly individuals. The role is Field Operations – Alameda with occasional overnight travel, and includes driver performance evaluations, coaching, route optimization, fleet

Qualifications

One year of experience working with the elderly (required).
Ability to speak conversational English and Spanish (preferred).
Experience in senior care or related human services industry.
Extensive knowledge of city streets, neighborhoods, and traffic patterns.
Experience in vehicle scheduling and dispatching is a plus.
Previous supervisory or management experience preferred.

Responsibilities

Support the Operations Manager in driver performance evaluations.
Provide coaching, oversee driver field protocols, and assist with personnel issues.
Promote safety, professional conduct, and patient-centered service across drivers.
Collaborate on daily route schedules for efficiency and coverage.
Monitor real-time transit status, route adjustments, and schedule adherence.