Field Operations Lead, Medical Transport

America West Medical Transportation, Inc.; Spring Valley (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

America West Medical Transportation, Inc. in San Diego, California, seeks an Assistant Operations Manager to lead daily transportation operations and ensure safe, punctual patient transport.

Reporting to the Operations Manager, you will oversee driver performance, dispatch, and regulatory compliance while maintaining compassionate service. The role requires hands-on leadership, strong logistics skills, and at least one year of experience working with elderly individuals; bilingual

Qualifications

• One year of experience working with elderly individuals.
• Ability to communicate in English; Spanish preferred.
• Experience in senior care or related human services.
• Valid driver’s license or CDL.

Responsibilities

• Support the Operations Manager in driver performance evaluations.
• Coach drivers and manage field protocols.
• Ensure safety, professional conduct, and patient-centered service.
• Review daily route schedules with Transportation Coordinator for efficiency.
• Monitor dispatch status and schedule adherence for timely arrivals and departures.

Skills

Bilingual English/Spanish

Elder care experience

Vehicle scheduling

Supervisory experience

Local traffic knowledge

Education

Driver's license or CDL

Job description

America West Medical Transportation, Inc. in San Diego, California, seeks an Assistant Operations Manager to lead daily transportation operations and ensure safe, punctual patient transport.

Reporting to the Operations Manager, you will oversee driver performance, dispatch, and regulatory compliance while maintaining compassionate service. The role requires hands-on leadership, strong logistics skills, and at least one year of experience working with elderly individuals; bilingual