Operations Lead - Industrial Services & Coordination

Ohio Transmission Corporation; Galion (OH); On-site; USD 58,000 - 78,000; Full time

Job summary

Ohio Transmission Corporation seeks an Operations Supervisor to coordinate workflow, support technicians, monitor productivity and quality, and act as a bridge between operations, sales, customers, and leadership.

You will supervise a small team, set priorities, track schedules, and resolve issues affecting delivery. Proficiency with ISM/CSD processes and strong communication are essential.

Qualifications

• 3+ years in industrial, mechanical, or related environments.
• Experience supervising a small team.
• Familiarity with ISM/CSD processes.
• Strong organizational and problem solving skills.
• Ability to prioritize multiple customer requirements.

Responsibilities

• Supervise and develop a small team of operations employees.
• Set daily priorities and ensure work is assigned and completed.
• Monitor performance, productivity, attendance, and quality.
• Provide hands-on guidance for operational challenges.
• Coordinate with sales, service, purchasing, warehouse to resolve delivery issues.
• Monitor work orders, scheduling, and job progress.
• Support billing and job costing processes.
• Escalate aging work orders as needed.
• Maintain accurate customer information and documentation.

Skills

Supervisory Experience

Scheduling

Problem Solving

Communication

Team Coordination

Tools

ISM

CSD

Job description

Ohio Transmission Corporation seeks an Operations Supervisor to coordinate workflow, support technicians, monitor productivity and quality, and act as a bridge between operations, sales, customers, and leadership.

You will supervise a small team, set priorities, track schedules, and resolve issues affecting delivery. Proficiency with ISM/CSD processes and strong communication are essential.