Operations Lead I: Drive Safe, Efficient Shifts

RK Logistics Group; Fremont (CA); On-site; USD 90,000 - 125,000; Full time

Job summary

RK Logistics Group is seeking a Lead I to oversee the safety, productivity, and performance of the shift’s operational staff. This role includes strategic planning, project management, and cross-department coordination to ensure efficient, high-quality operations.

You will escalate issues to supervisors as needed and coordinate with engineers and other stakeholders to resolve daily challenges, while maintaining strong customer relationships and adherence to SOPs.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of experience in logistics or related field preferred.
• Strong math, writing, and communication skills required.
• Intermediate computer proficiency; SAP and Microsoft Office experience preferred.
• Knowledge of inventory control, shipping/receiving, and RF equipment.

Responsibilities

• Mentor team members and provide advanced training to ensure role clarity and departmental alignment.
• Lead by example in professionalism, punctuality, and work ethic.
• Foster a positive team attitude to maintain high morale and productivity.
• Support onboarding and continuous training efforts.
• Delegate tasks and monitor team performance to meet daily quotas.
• Ensure compliance with safety standards, SOPs, and productivity goals.
• Assist in scheduling and resource allocation to optimize workflow.
• Monitor departmental emails and respond promptly.
• Drive continuous improvement initiatives using Lean and 5S principles.
• Conduct performance analysis and report findings to senior management.
• Run daily reports and address discrepancies.
• Support monthly inventory counts and maintain accurate records.
• Collaborate with internal departments to resolve operational issues.
• Maintain strong customer relationships and serve as a point of contact during visits.
• Communicate effectively with engineers and other stakeholders.
• Manage inbound/outbound shipments, will calls, and material transactions.
• Monitor ticketing systems and process SAP transactions (RTS, NCI, SRK, etc.).
• Oversee inventory and ordering of crates, boxes, and cleanroom bags.
• Sign IPC employee timecards and run RMBWA reports.
• Provide supervisors, managers, peers, and subordinates with information about quality, safety, delivery, cost, and morale.
• Assist the Supervisor in ensuring team adherence to policies, procedures, and productivity standards.
• Ensure that all processes run smoothly and that workers are always kept safe.
• Provide excellent internal and external customer service.
• Navigate within WMS to check on material and its current location.
• Assess and analyze current practices and drive improvements.
• Partner and coordinate with management, peers, subordinates, and other internal departments to resolve issues and concerns.
• Complete all other duties assigned.

Skills

Strong math

Writing skills

Communication skills

Interpersonal skills

Teamwork

Safety awareness

Education

High school diploma or equivalent

2–4 years of experience in logistics or related field

Tools

SAP

Microsoft Office

RF equipment

Job description

RK Logistics Group is seeking a Lead I to oversee the safety, productivity, and performance of the shift’s operational staff. This role includes strategic planning, project management, and cross-department coordination to ensure efficient, high-quality operations.

You will escalate issues to supervisors as needed and coordinate with engineers and other stakeholders to resolve daily challenges, while maintaining strong customer relationships and adherence to SOPs.