Operations Lead, Government Contract | IT & Risk Management

ASM Research, An Accenture Federal Services Company; Nashville (TN); On-site; USD 145,000 - 159,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks an experienced Operations Manager to oversee DHMS program operations in a government-contract environment. You will coordinate with IT, logistics, security, and stakeholders to optimize performance and ensure policy compliance.

The role requires 8–10 years of management experience, a Bachelor's degree in a related field, and certifications such as COM (and ideally PMP/ITIL).

Qualifications

• Bachelor's degree in IT, Cyber Security, Business, Engineering, Management, or a related field.
• 8–10 years of relevant experience, including management experience.
• Experience working on government contracts.
• COM (Certified Operations Manager) certification.

Responsibilities

• Coordinate with IT, logistics, security, and stakeholders to optimize DHMS program operations.
• Ensure compliance with USACE policies; drive continuous improvement initiatives.
• Develop and implement operational strategies; conduct operational assessments and risk management.
• Use management tools for performance analysis; develop operational documentation; apply data security best practices.
• Oversee, direct, and mentor subordinate staff; conduct interviews/screenings, onboarding, performance reviews, and corrective actions.
• Maintain timekeeping compliance and charge authorization/labor category management.
• Build and maintain working relationships with team members, vendors, client, and other departments.
• Ensure program activities operate within organizational policy, relevant legislation, and professional standards.
• Exercise independent judgment and problem resolution with minimal direct oversight in a demanding government-contract environment.

Skills

Operational leadership

Strategic planning

Risk management

Communication

Stakeholder management

Education

Bachelor's degree in IT, Cyber Security, Business, Engineering, Management, or related field

Tools

Performance analysis tools

Job description

ASM Research, An Accenture Federal Services Company, seeks an experienced Operations Manager to oversee DHMS program operations in a government-contract environment. You will coordinate with IT, logistics, security, and stakeholders to optimize performance and ensure policy compliance.

The role requires 8–10 years of management experience, a Bachelor's degree in a related field, and certifications such as COM (and ideally PMP/ITIL).