Senior Operations Manager, Government Programs & Risk

ASM Research, An Accenture Federal Services Company; Boston (MA); On-site; USD 145,000 - 159,000; Full time

Job summary

ASM Research, an Accenture Federal Services company, is seeking an experienced operations leader to oversee DHMS program activities, coordinating IT, logistics and security to optimize performance and ensure compliance with USACE policies. The role requires 8–10 years of relevant leadership experience, a Bachelor's degree in IT/Engineering/Business, and COM certification; PMP/ITIL are preferred.

Expect accountability for risk management, process improvements, and staff development in a

Qualifications

• Bachelor's degree in IT, Cyber Security, Business, Engineering, Management, or related field.
• 8–10 years of relevant experience, including management experience.
• Experience working on government contracts.
• COM (Certified Operations Manager) certification.

Responsibilities

• Coordinate with IT, logistics, security, and other stakeholders to optimize DHMS program operations.
• Ensure compliance with USACE policies; drive continuous improvement initiatives.
• Develop and implement effective operational strategies; conduct operational assessments and risk management.
• Use management tools for performance analysis; develop operational documentation; apply data security best practices.
• Oversee, direct, and mentor subordinate staff; conduct interviews/screenings, onboarding, performance reviews, and corrective actions.
• Maintain timekeeping compliance and charge authorization/labor category management.
• Build and maintain working relationships with team members, vendors, client, and other departments.
• Ensure program activities operate within organizational policy, relevant legislation, and professional standards.
• Exercise independent judgment and problem resolution with minimal direct oversight in a demanding government-contract environment.

Skills

Leadership

Stakeholder management

Risk management

Communication

Problem-solving

Analytical skills

Mentoring staff

Education

Bachelor's degree in IT / Cyber Security / Business / Engineering / Management

COM (Certified Operations Manager) certification

Tools

Operational management tools

Data security best practices

Job description

ASM Research, an Accenture Federal Services company, is seeking an experienced operations leader to oversee DHMS program activities, coordinating IT, logistics and security to optimize performance and ensure compliance with USACE policies. The role requires 8–10 years of relevant leadership experience, a Bachelor's degree in IT/Engineering/Business, and COM certification; PMP/ITIL are preferred.

Expect accountability for risk management, process improvements, and staff development in a