Senior Operations Lead - Government Programs

ASM Research, An Accenture Federal Services Company; City of Albany (NY); On-site; USD 145,000 - 159,000; Full time

Job summary

ASM Research, an Accenture Federal Services company, seeks a Senior Operations Manager to oversee DHMS program operations in a government-contract environment in Albany, NY. You will coordinate with IT, logistics, and security to optimize operations and ensure compliance with USACE policies.

The role requires 8–10 years of relevant management experience, a Bachelor's degree, COM certification, and strong leadership, communication, and analytical skills.

Qualifications

• Bachelor's degree (IT, Cyber Security, Business, Engineering, Management, or related field)
• 8-10 years of relevant experience, including management experience
• Experience working on government contracts
• COM (Certified Operations Manager) certification

Responsibilities

• Coordinate with IT, logistics, security, and other stakeholders to optimize DHMS program operations
• Ensure compliance with USACE policies; drive continuous improvement initiatives
• Develop and implement effective operational strategies; conduct operational assessments and risk management
• Use management tools for performance analysis; develop operational documentation; apply data security best practices
• Oversee, direct, and mentor subordinate staff; conduct interviews/screenings, onboarding, performance reviews, and corrective actions
• Maintain timekeeping compliance and charge authorization/labor category management
• Build and maintain working relationships with team members, vendors, client, and other departments
• Ensure program activities operate within organizational policy, relevant legislation, and professional standards
• Exercise independent judgment and problem resolution with minimal direct oversight in a demanding government-contract environment

Skills

Leadership

Stakeholder coordination

Problem solving

Analytical thinking

Communication

Interpersonal skills

Education

Bachelor's degree in IT, Cyber Security, Business, Engineering, Management, or related field

Tools

Performance-analysis tools

Management tools for operations

Job description

ASM Research, an Accenture Federal Services company, seeks a Senior Operations Manager to oversee DHMS program operations in a government-contract environment in Albany, NY. You will coordinate with IT, logistics, and security to optimize operations and ensure compliance with USACE policies.

The role requires 8–10 years of relevant management experience, a Bachelor's degree, COM certification, and strong leadership, communication, and analytical skills.