Operations Lead for IT Services & MSP

PCS Florida; Sarasota (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

A Managed Services Provider in Florida is seeking a proactive Operations Manager to oversee daily operations across multiple offices. The role involves managing business processes, coordinating with teams, and enhancing operational efficiency. Candidates must have over 3 years of experience in operations or office management, strong leadership abilities, and proficiency in Microsoft Office and related systems. This is a full-time, mid-senior level position offering opportunities for professional growth and development.

Qualifications

• 3+ years of experience in operations management, office administration, or business management.
• Proven leadership and team management abilities.
• Strong organizational, analytical, and problem-solving skills.
• Proficiency in Microsoft Office Suite and related business systems.
• Excellent written and verbal communication skills.

Responsibilities

• Manage day-to-day office and business operations across multiple locations.
• Oversee administrative and procedural functions for efficiency.
• Develop, implement, and maintain operational policies to enhance performance.
• Monitor ongoing projects and coordinate between departments.
• Supervise and support administrative staff.
• Coordinate schedules and attendance for staff.

Skills

Operations management

Office administration

Team leadership

Analytical skills

Problem-solving

Microsoft Office Suite

Communication skills

Tools

Autotask

Microsoft 365

Job description

A Managed Services Provider in Florida is seeking a proactive Operations Manager to oversee daily operations across multiple offices. The role involves managing business processes, coordinating with teams, and enhancing operational efficiency. Candidates must have over 3 years of experience in operations or office management, strong leadership abilities, and proficiency in Microsoft Office and related systems. This is a full-time, mid-senior level position offering opportunities for professional growth and development.