Operations Lead: Field Services & Crew Management

Sterling Search Partners; Charleston (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

Sterling Search Partners is seeking an experienced Senior Crew Leader to join a growing operations team in Charleston, SC. You will lead field crews, coordinate scheduling, and drive on-site operational performance.

This hands-on leadership role requires 2+ years in logistics or field services, a valid driver’s license, and strong communication and problem-solving skills to mentor staff and ensure safety and quality for customers.

Qualifications

• 2+ years of leadership experience in logistics, transportation, field services, or a related industry.
• Strong leadership, communication, organization, and problem-solving skills.
• Willingness to travel 50-70% of the time and occasional overnight travel.

Responsibilities

• Lead and supervise field crews, providing direction, coaching, and training.
• Mentor team members and help identify and develop future leaders.
• Assist management with recruiting, onboarding, scheduling, and crew assignments.
• Coordinate daily assignments and monitor job progress.
• Allocate tasks based on team members' skills and experience.
• Help manage vehicles, equipment, and supply inventory.
• Monitor job performance, labor efficiency, quality, and costs.
• Serve as the primary on-site contact for customers and professionally resolve concerns.
• Communicate job status, delays, safety concerns, and other issues to management.
• Conduct pre-job safety briefings and enforce company safety policies.
• Perform quality checks and document job outcomes, safety incidents, and equipment issues.
• Troubleshoot operational challenges and assist with identifying solutions to recurring issues.
• Participate in management training and gain exposure to higher-level operations responsibilities.
• Support additional operational projects and initiatives as needed.

Job description

Sterling Search Partners is seeking an experienced Senior Crew Leader to join a growing operations team in Charleston, SC. You will lead field crews, coordinate scheduling, and drive on-site operational performance.

This hands-on leadership role requires 2+ years in logistics or field services, a valid driver’s license, and strong communication and problem-solving skills to mentor staff and ensure safety and quality for customers.