Operations Lead – Early Career & Campus

Alexander Mann Solutions; New York (NY); Hybrid; USD 96,000 - 128,000; Full time

Benefits offered by this job

Growth opportunities

Inclusive culture

Employee Resource Groups

Job summary

Alexander Mann Solutions in New York City seeks an experienced Senior Campus Recruiting & Operations professional to act as the operational engine behind a scalable campus program. You will blend campus recruiting, continuous improvement, analytics, and automation to transform manual processes into tech-enabled workflows with strong governance.

The role emphasizes improving KPI performance, leading large programs, and delivering executive-ready insights.

Qualifications

• 5+ years of experience in Campus Recruiting, Early Careers, Recruiting Operations, TA Operations, or Recruiting Project Management.
• Experience managing large-scale recruiting programs with multiple stakeholders.
• Demonstrated success leading process improvement and operational excellence initiatives.
• Strong project management experience with the ability to manage multiple initiatives simultaneously.
• Experience developing operational reporting and performance measurement frameworks.
• Technical Skillset :Advanced Microsoft Excel, Data modelling ,Dashboard creation, advanced power query.
• Strong data analysis and reporting capabilities, Can translate complex operational issues into scalable, sustainable solutions.
• Comfortable influencing stakeholders and driving change without direct authority.

Responsibilities

• Continuous Improvement & Operational Excellence: Identify opportunities to improve recruiting processes, workflows, controls, and governance.
• Lead process mapping, root cause analysis, and continuous improvement initiatives.
• Design and implement scalable operating procedures, playbooks, and best practices.
• Evaluate existing ways of working and recommend solutions that improve quality, speed, consistency, and stakeholder experience.
• Establish and monitor operational KPIs and performance metrics.
• Drive operational excellence across large-scale campus recruiting programs.
• Process Automation & Workflow Optimization: Identify manual, repetitive, and time-intensive recruiting and operational processes.
• Design and implement practical automation solutions using existing business tools and technologies.
• Leverage Excel, Power Query, Power Automate, Copilot, AI tools, and workflow redesign techniques to reduce manual effort.
• Create scalable processes that improve efficiency without requiring enterprise-level technology development.
• Automate reporting, data validation, audit checks, candidate tracking, and operational workflows where appropriate.
• Develop solutions that balance efficiency gains with strong governance and risk controls.
• Track and communicate measurable efficiency improvements, time savings, and operational impact.
• Project & Change Management: Lead operational and transformation projects supporting campus recruiting delivery and strategic initiatives.
• Develop project plans, timelines, risk assessments, and stakeholder communications.
• Coordinate implementation of new tools, processes, and operating models.
• Partner with cross-functional teams to successfully embed change and drive adoption.
• Manage competing priorities across multiple initiatives in a fast-paced environment.
• Data Analytics & Reporting: Create and maintain advanced Excel-based reporting and dashboards.
• Utilize Power Query to automate data collection, transformation, and reporting.
• Analyze recruiting, operational, and performance data to identify trends, risks, and opportunities.
• Deliver executive-ready reporting and business insights to stakeholders and leadership.
• Establish robust data management, validation, and quality control processes.
• Early Careers & Campus Expertise: Act as a subject matter expert on campus recruiting operations and program delivery.
• Support initiatives across internships and other early careers pathways.
• Partner with recruiting teams to improve candidate and stakeholder experiences.
• Contribute to workforce planning, hiring readiness, and operational planning efforts.
• Identify opportunities to enhance program effectiveness through process, technology, and analytics.

Skills

Campus recruiting

Project management

Process improvement

Data analytics

Automation

Stakeholder influence

Tools

Excel

Power Query

Power Automate

Copilot

AI tools

Workflow redesign

Job description

New York City, 3 days a week in the office

Hours:

40 hours per week full time

Job type:

Permanent

Global, inclusive and innovative - welcome to AMS, where talent connects across cultures and backgrounds to shape the future of work.

We work with leading organisations to design and deliver talent strategies that bring together people, process, data and technology, helping millions of people find meaningful work every year. Our diverse, connected community collaborates to create results for clients and opportunities for our people to learn, grow and make an impact.

At AMS, we look for people who bring more than experience, and we welcome different perspectives and ways of thinking.

We recognize that great talent isn’t defined by titles but by skills and mindset.

At AMS, we’re looking for people who bring more than experience - they bring capability, curiosity, and the drive to contribute and grow with the team. If you’re skilled in campus recruiting, project management, process improvement, data analytics, and automation. and excited to progress your career, this role could be your next step.

The successful candidate will act as the operational engine behind the team—combining campus recruiting expertise, continuous improvement, analytics, project management, and automation capabilities to transform manual processes into scalable, technology-enabled ways of working while maintaining strong governance and delivery excellence.

Key Accountabilities

Key Responsibilities

Continuous Improvement & Operational Excellence

• Identify opportunities to improve recruiting processes, workflows, controls, and governance.
• Lead process mapping, root cause analysis, and continuous improvement initiatives.
• Design and implement scalable operating procedures, playbooks, and best practices.
• Evaluate existing ways of working and recommend solutions that improve quality, speed, consistency, and stakeholder experience.
• Establish and monitor operational KPIs and performance metrics.
• Drive operational excellence across large-scale campus recruiting programs.

Process Automation & Workflow Optimization

• Identify manual, repetitive, and time-intensive recruiting and operational processes.
• Design and implement practical automation solutions using existing business tools and technologies.
• Leverage Excel, Power Query, Power Automate, Copilot, AI tools, and workflow redesign techniques to reduce manual effort.
• Create scalable processes that improve efficiency without requiring enterprise-level technology development.
• Automate reporting, data validation, audit checks, candidate tracking, and operational workflows where appropriate.
• Develop solutions that balance efficiency gains with strong governance and risk controls.
• Track and communicate measurable efficiency improvements, time savings, and operational impact.

Project & Change Management

• Lead operational and transformation projects supporting campus recruiting delivery and strategic initiatives.
• Develop project plans, timelines, risk assessments, and stakeholder communications.
• Coordinate implementation of new tools, processes, and operating models.
• Partner with cross-functional teams to successfully embed change and drive adoption.
• Manage competing priorities across multiple initiatives in a fast-paced environment.

Data Analytics & Reporting

• Create and maintain advanced Excel-based reporting and dashboards.
• Utilize Power Query to automate data collection, transformation, and reporting.
• Analyze recruiting, operational, and performance data to identify trends, risks, and opportunities.
• Deliver executive-ready reporting and business insights to stakeholders and leadership.
• Establish robust data management, validation, and quality control processes.

Early Careers & Campus Expertise

• Act as a subject matter expert on campus recruiting operations and program delivery.
• Support initiatives across internships and other early careers pathways.
• Partner with recruiting teams to improve candidate and stakeholder experiences.
• Contribute to workforce planning, hiring readiness, and operational planning efforts.
• Identify opportunities to enhance program effectiveness through process, technology, and analytics.

Skills & Requirements

• 5+ years of experience in Campus Recruiting, Early Careers, Recruiting Operations, TA Operations, or Recruiting Project Management.
• Experience managing large-scale recruiting programs with multiple stakeholders.
• Demonstrated success leading process improvement and operational excellence initiatives.
• Strong project management experience with the ability to manage multiple initiatives simultaneously.
• Experience developing operational reporting and performance measurement frameworks.
• Technical Skillset :Advanced Microsoft Excel, Data modelling ,Dashboard creation, advanced power query.
• Strong data analysis and reporting capabilities, Can translate complex operational issues into scalable, sustainable solutions.
• Comfortable influencing stakeholders and driving change without direct authority.

Why AMS?

At AMS, we come from every walk of life - and that’s what makes us unique. Our culture is open, inclusive and built on trust. We empower our people with the flexibility and autonomy to work in ways that bring out their best. We offer career opportunities in every direction you want to explore.

We offer

• Growth and development focused on your strengths
• A team that values being Passionate, Bold, and Authentic
• Supportive communities such as our Employee Resource Groups (ERGs)
• Volunteer day - you getone additional paid day off each year to volunteerfor a cause that matters to you
• We are committed to pay transparency and fairness. For this role, the initial expected remuneration is 95,900 - 127,900 , plus applicable benefits.

This range is specific to the advertised locations and may not be applicable to other locations.

U.S. CorporateMedical/Rx, Dental, Vision, Spending Accounts, Life, Disability, Voluntary Benefits, 401(k), Paid Holidays/Vacation/Sick Time, Paid Parental Leave, Performance Bonus

Our statement

We’re committed to creating an environment where everyone feels a sense of belonging. We welcome applicants from all backgrounds and encourage people with diverse skills, perspectives, and experiences to apply. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email [e-mail] or make a member of our Talent Acquisition team aware at any time.