Operations Lead — Dockless Mobility & Growth

Veo; Cedar Rapids (IA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Stock options

Unlimited PTO

Benefits package

401(k) with company match

Job summary

Veo is seeking an Operations Manager to lead dockless micromobility operations in a fully onsite role. You will ensure efficient daily warehouse and field operations, strengthen local partnerships, and drive ridership while delivering exceptional customer service.

Ideal candidates are self-directed, thrive in fast-paced environments, and have a proven track record of leading teams in operations. This role offers a dynamic, technology-driven work environment across multiple U.S. markets.

Qualifications

• Bachelor's degree required.
• 1–2 years managing operations in fleets, warehousing, distribution, delivery, or similar fields.
• Ability to lift 60 lbs routinely.
• Ownership mindset with a bias for action.
• Strong ability to manage multiple tasks.

Responsibilities

• Oversee daily warehouse and field operations.
• Perform physical tasks including moving scooters, driving vans, and maintaining scooters.
• Set and manage daily routes for hourly associates for fleet deployment and repositioning.
• Identify gaps in hitting operations metrics and develop solutions to fix them.
• Drive timely and accurate submission of fleet health count, weekly operations data updates, and maintenance requests.
• Recruit and train local team.
• Ensure operations are in compliance with city agreements and SOPs.

Skills

Ownership mindset

Multitasking

Communication

Quantitative decision-making

Education

Bachelor's degree

Job description

Veo is seeking an Operations Manager to lead dockless micromobility operations in a fully onsite role. You will ensure efficient daily warehouse and field operations, strengthen local partnerships, and drive ridership while delivering exceptional customer service.

Ideal candidates are self-directed, thrive in fast-paced environments, and have a proven track record of leading teams in operations. This role offers a dynamic, technology-driven work environment across multiple U.S. markets.