Operations Lead, Digital Print & Process Excellence

JMS Technical Solutions; Phoenix (AZ); On-site; USD 113,000 - 138,000; Full time

Job summary

JMS Technical Solutions in Phoenix, AZ seeks an Operations Manager to lead on-site, direct-hire operations. The role drives end-to-end performance, process stability, and continuous improvement in print/digital finishing workflows. Salary up to $125k, commensurate with experience.

You will standardize processes, own KPIs, and collaborate with HR and production teams to ensure safety, quality, and cost targets are met across the site.

Qualifications

• Proven experience leading operations in manufacturing/high-volume settings.
• Experience owning and improving complex production processes beyond team management.
• Strong knowledge of textile and digital printing, color management, heat press and material behavior.
• Experience implementing and sustaining standard work, process controls, and SOPs.
• Proven ability in root-cause analysis and corrective action with measurable results.
• Solid understanding of process capability metrics (yield, scrap, rework, uptime).
• Leadership track record with accountability and performance discipline.

Responsibilities

• Lead site production teams to drive performance, engagement and accountability.
• Own and stabilize print and finishing production processes, incl. print, press, color management and finishing workflows.
• Develop and enforce SOPs across production areas with cross-shift consistency.
• Drive root-cause problem solving for defects, downtime and waste with sustainable corrective actions.
• Implement process controls and visual management to maintain gains.
• Collaborate with Production Managers to ensure process adherence and effective execution.
• Monitor KPIs for yield, quality and throughput; focus on continuous improvement.
• Support new product introductions with process readiness, validation and documentation.
• Assist with P&L considerations and alignment of operational decisions with financial targets.
• Coordinate with HR on workforce planning and capability development.
• Ensure training and certification on key process standards and equipment operation.
• Maintain rigorous safety standards integrated into process design.
• Support strategic project execution from Group Director.

Skills

Operations leadership

Manufacturing experience

Textile/digital printing

Standard work & SOPs

RCA/CAPA

Process capability metrics

Job description

JMS Technical Solutions in Phoenix, AZ seeks an Operations Manager to lead on-site, direct-hire operations. The role drives end-to-end performance, process stability, and continuous improvement in print/digital finishing workflows. Salary up to $125k, commensurate with experience.

You will standardize processes, own KPIs, and collaborate with HR and production teams to ensure safety, quality, and cost targets are met across the site.