Dental Front Office Ops Lead – Patient-Driven

Aspen Dental; McHenry (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental

Vision

401(k) with match

Career development

Learning through TAG U

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to supervise front office tasks and support patient service. You will complete an eight-week training program and report to the Manager, helping create lasting impressions and trust with patients.

Responsibilities include coordinating appointments, verifying insurance, and leading a non-clinical team, with a culture that emphasizes learning and growth through TAG-The Aspen Group.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication skills

Data analysis

Organizational skills

Interpersonal skills

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to supervise front office tasks and support patient service. You will complete an eight-week training program and report to the Manager, helping create lasting impressions and trust with patients.

Responsibilities include coordinating appointments, verifying insurance, and leading a non-clinical team, with a culture that emphasizes learning and growth through TAG-The Aspen Group.