Operations Lead – Central Admin Services (Nonprofit)

Presbyterian Church USA; Louisville (KY); Presencial; USD 75.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Defined Pension Plan

Medical insurance

Dental insurance

Vision care

Life Insurance

Disability Insurance

Descripción de la vacante

Presbyterian Church USA in Louisville, KY seeks an experienced Operations Manager to lead the centralized Administrative Support Team. You will supervise staff, optimize workflows, and ensure service standards align with organizational goals.

The role emphasizes customer service, process improvement, and cross‑department collaboration. Requirements include a Bachelor’s degree (Master’s preferred), 5–8 years in related roles with supervision, and strong project management and budgeting

Formación

• Bachelor’s Degree required; master's preferred.
• 5–8 years of related programmatic experience with some supervision.
• Two or more years of supervisory, team lead, or project management experience.
• Experience managing budgets and coordinating contracts.

Responsabilidades

• Lead, supervise, coach, and develop members of the Operations Support Team.
• Direct the daily operations of a centralized administrative support pool serving multiple areas of ministry and constituents.
• Develop standardized procedures, templates, and best practices for administrative support functions.
• G uide performance reviews and ensure onboarding, training, and professional development.

Conocimientos

Microsoft Office

Team leadership

Project management

Communication skills

Data analysis

Customer service

Educación

Bachelor’s Degree

Master’s degree preferred

Herramientas

Ticketing systems

Descripción del empleo

Presbyterian Church USA in Louisville, KY seeks an experienced Operations Manager to lead the centralized Administrative Support Team. You will supervise staff, optimize workflows, and ensure service standards align with organizational goals.

The role emphasizes customer service, process improvement, and cross‑department collaboration. Requirements include a Bachelor’s degree (Master’s preferred), 5–8 years in related roles with supervision, and strong project management and budgeting