Operations Support Team Manager

Presbyterian Church USA; Louisville (KY); In loco; USD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Dental

Vision

Pension Plan

Vacation Days

Paid Holidays

401(k) Retirement Savings Plan

Descrizione del lavoro

Presbyterian Church (U.S.A.) in Louisville, KY is seeking a Manager for the Operations Support Team to lead a centralized administrative unit, ensuring efficient, high‑quality services across ministry areas. The role requires a Bachelor’s degree and 5–8 years of related experience with supervisory responsibilities.

You will oversee staff, optimize workflows, develop service standards, and coordinate budgets and contracts while fostering a culture of customer service and continuous improvement.

Competenze

• Bachelor’s degree required; master’s degree preferred.
• 5–8 years of related programmatic experience with some supervision.
• Experience managing budgets and coordinating contracts.
• Non-profit or faith-based organization experience preferred.
• Strong communication and organizational skills.

Mansioni

• Lead, supervise, coach, and develop members of the Operations Support Team.
• Direct the daily operations of a centralized administrative support pool for multiple ministry areas.
• Develop standards and metrics for service levels and performance.
• Improve processes and standardize procedures for administrative support.
• Engage constituents and build relationships with organizational leaders and staff.

Conoscenze

MS Office

Project management

Communication

Time management

Leadership

Confidentiality

Formazione

Bachelor's Degree

Master's degree preferred

Strumenti

Ticketing systems

Workflow management

Resource allocation tools

Descrizione del lavoro

Presbyterian Church (U.S.A.) in Louisville, KY is seeking a Manager for the Operations Support Team to lead a centralized administrative unit, ensuring efficient, high‑quality services across ministry areas. The role requires a Bachelor’s degree and 5–8 years of related experience with supervisory responsibilities.

You will oversee staff, optimize workflows, develop service standards, and coordinate budgets and contracts while fostering a culture of customer service and continuous improvement.