Operations Lead, Assisted Living Office

River Oaks Of Minnesota; Watertown (MN); On-site; USD 28,000 - 34,000; Full time

Job summary

River Oaks Of Minnesota in Watertown, MN is seeking an Office Manager to oversee daily administrative operations of the assisted living community and support residents, families, and staff. The role requires strong organizational, communication, and leadership skills with hands-on daily operations; includes scheduling, payroll support, billing, and ensuring compliance with licensing and community policies.

This full-time position offers hourly compensation of $20.00 to $25.00 with benefits

Qualifications

• High school diploma or equivalent required; additional education preferred.
• Experience in office management, administrative, customer service, or healthcare preferred.
• Experience in assisted living, senior care, or long-term care a plus.
• Strong computer skills (email, word processing, spreadsheets, electronic record systems).
• Excellent organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive information.
• Willingness to work on the floor and assist with daily resident support when necessary.
• Must complete required background checks and training.
• Must meet state and community requirements for assigned duties.

Responsibilities

• Oversee daily office operations and maintain an organized, professional environment.
• Answer calls, greet visitors, assist residents, families, and vendors.
• Maintain resident files, staff records, and confidential information.
• Assist with scheduling, timekeeping, attendance, and payroll.
• Assist with onboarding, orientation, and employee documentation.
• Maintain office supplies and coordinate ordering.
• Assist with billing, invoices, and financial tasks as assigned.
• Prepare reports, correspondence, and meeting notes.
• Ensure compliance with policies, licensing requirements, and regulations.
• Communicate with management, staff, residents, families, and outside professionals.
• Support resident move-ins, move-outs, and admissions paperwork.
• Coordinate appointments, meetings, transportation, and activities.
• Provide floor support and assist on the floor when needed.
• Provide backup during shortages and busy periods.
• Collaborate with caregivers, nurses, housekeeping, dietary staff.
• Follow infection prevention practices and safety procedures.

Skills

Administrative experience

Healthcare experience

Computer skills

Organizational skills

Communication skills

Problem solving

Floor support

Education

High school diploma or equivalent

Healthcare administration education

Business administration education

Job description

River Oaks Of Minnesota in Watertown, MN is seeking an Office Manager to oversee daily administrative operations of the assisted living community and support residents, families, and staff. The role requires strong organizational, communication, and leadership skills with hands-on daily operations; includes scheduling, payroll support, billing, and ensuring compliance with licensing and community policies.

This full-time position offers hourly compensation of $20.00 to $25.00 with benefits