Operations Lead

Randstad USA; McLean (VA); Híbrido; USD 87.000 - 198.000; Jornada completa

Descripción de la vacante

Booz Allen Hamilton in McLean, VA is seeking a Pricing and Commercial Operations Lead to own complex pricing and packaging strategies and to turn them into actionable, winning commercial proposals across SaaS, hardware-plus-subscription, and usage-based models.

You will manage the end-to-end deal desk flow, establish guardrails, and build workflows for non-standard deals, while coordinating with Sales, Finance, Legal/Contracts and Product teams to ensure fast, compliant execution.

Formación

• 5+ years of hands-on experience in pricing operations, commercial deal desk, sales operations, or quoting management.
• Direct exposure to Large Enterprise deal structures spanning SaaS, recurring subscription, usage-based, and hardware-plus-subscription models.
• Experience in Cyber Defense, Enterprise Technology, PE/VC-backed growth firms, or defense technology sectors is valued.
• Proficiency with enterprise CRM systems (Microsoft Dynamics preferred) and CPQ tools (Salesforce/Conga), Billing engines (Zuora), or ERPs (Oracle/SAP).
• Bachelor’s Degree required; U.S. Citizenship is mandatory.

Responsabilidades

• Manage end-to-end deal desk flow for complex Enterprise transactions, including custom quotes, ROMs, expansions, renewals, and partner arrangements.
• Design and implement playbooks, guardrails, and operational workflows for non-standard deal structures.
• Apply discount structures and terms while coordinating reviews across Sales, Finance, Legal/Contracts, and Product teams.
• Maintain product catalogs, SKUs, and pricing rules within CRM environments and CPQ/ERP systems; support CLM integration.

Descripción del empleo

Group/Sector: Corporate Core / Contracts, Procure, Pricing

Location: McLean, VA (Hybrid/~2 days Onsite)

Target Start Date: ASAP

Salary Range: $86,800 - $198,000

The Opportunity & Value Proposition

Join Booz Allen in an impactful, hands-on role where you can drive the commercial transformation of a legacy industry leader. If you thrive in agile environments where you "build the plane while flying it," this position offers the backing of a premier global consulting firm alongside the excitement of establishing commercial deal desk and pricing operations from the ground up.

As the Pricing and Commercial Operations Lead, you will take full ownership of turning complex product pricing and packaging strategies into custom, actionable, and winnable commercial proposals. Unlike traditional high-volume deal desks focused on transactional churn, you will work on high-value, complex Enterprise transactions across SaaS, hardware-plus-subscription, and usage-based models.

Key Responsibilities

• Deal Desk & Commercial Operations: Manage the end-to-end commercial deal desk flow for complex Enterprise transactions, including custom quote generation, ROMs, expansions, renewals, and partner/reseller arrangements.
• Hands-on Execution & Playbook Design: Act as a dynamic, hands-on contributor capable of navigating non-standard deal structures, establishing guardrails, and building operational workflows on the fly.
• Approval Governance: Apply approved discount structures, commercial terms, and margin thresholds while coordinating multi-stakeholder reviews across Sales, Finance, Legal/Contracts, and Product teams.
• Commercial Systems & Catalog Readiness: Maintain product catalogs, SKUs, and pricing rules within CRM environments (Microsoft Dynamics) and supporting CPQ/ERP systems; support upcoming Contract Lifecycle Management (CLM) integration.
• Process Optimization: Track deal cycle times, document operational playbooks, and refine intake forms to optimize commercial speed-to-market.

Candidate Qualifications

• Experience: 5+ years of hands-on experience in pricing operations, commercial deal desk, sales operations, or quoting management.
• Pricing Model Knowledge: Direct exposure to Large Enterprise / Large Business deal structures spanning SaaS, recurring subscription, usage-based, and hardware-plus-subscription models (B2C/SMB experience excluded).
• Industry Background: Talent from Cyber Defense, Enterprise Technology, PE/VC-backed growth firms, or defense technology majors (e.g., Lockheed Martin, Northrop Grumman, Raytheon). Startup agility is highly valued.
• Technical Skills: Proficiency with enterprise CRM systems (Microsoft Dynamics highly preferred) and familiarity with CPQ tools (Salesforce/Conga), Billing engines (Zuora), or ERPs (Oracle/SAP).
• Education: Bachelor’s Degree required.
• Citizenship: U.S. Citizenship is strictly required.