Operations & Launch Lead

Brello Health, LLC; Northern (KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Brello Health, LLC is seeking a Business Operations Manager to oversee cross-functional initiatives, streamline processes, and drive successful product launches. You will coordinate across Operations, Customer Service, Marketing, Finance, Development, Providers, Pharmacy Partners, and external vendors to move priorities from planning to implementation.

The role emphasizes systems thinking, structured project execution, and the ability to eliminate bottlenecks while maintaining consistent,

Qualifications

• 3+ years of experience in Operations, Project Management, Program Management, Business Operations, or related fields.
• Demonstrated experience managing cross-functional projects and initiatives.
• Strong project management and organizational skills.
• Experience developing and documenting business processes and SOPs.
• Exceptional written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities simultaneously.
• High attention to detail and follow-through.

Responsibilities

• Own and maintain project management systems, including ClickUp and related operational tools.
• Develop project plans, timelines, deliverables, and ownership assignments.
• Monitor project progress and ensure deadlines are met.
• Implement robust follow-up mechanisms to track tasks, dependencies, and deliverables.
• Identify and proactively resolve project risks, bottlenecks, and operational challenges.
• Provide regular project status updates to leadership.
• Ensure all projects contain clear owners, deadlines, documentation, and success criteria.

Skills

Project Management

Cross-functional Leadership

Operational Excellence

Process Improvement

Communication

Tools

ClickUp

Jotform

Slack

Google Workspace

Job description

Brello Health, LLC is seeking a Business Operations Manager to oversee cross-functional initiatives, streamline processes, and drive successful product launches. You will coordinate across Operations, Customer Service, Marketing, Finance, Development, Providers, Pharmacy Partners, and external vendors to move priorities from planning to implementation.

The role emphasizes systems thinking, structured project execution, and the ability to eliminate bottlenecks while maintaining consistent,