OPERATIONS INTERN

Salt-River-Fields-At-Talking-Stick; Scottsdale (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid internship

Job summary

Salt River Fields is offering an Operations Internship supporting game-day operations, guest services, and event execution. You will assist with staffing, scheduling, and training of Guest Services Agents and collaborate with multiple departments to ensure smooth events.

Qualified candidates are actively pursuing a degree (or postgraduate) with an interest in sport/event management; weekend availability is required during the spring training period.

Qualifications

• Currently pursuing a degree or recent graduate in sport/event management or related field.
• Willingness to work in a fast-paced, high-energy environment.
• Guest services experience is preferred.
• Available January through April with a minimal class schedule.
• Willing to work weekends during spring训练 season.

Responsibilities

• Assist in game-day operations and event execution.
• Assist in staffing, scheduling, and training of Guest Services Agents.
• Oversee 100+ Guest Services staff on game days.
• Support other departments including game production, security, and events.
• Address guest needs in collaboration with Guest Services team.

Skills

Organizational skills

Multitasking

Communication

Public speaking

Team player

Adaptability

Education

Actively pursuing a degree

Postgraduate with a degree

Job description

Description

Under the supervision of the Director of Operations & Security and Assistant Director of Operations, the Operations Interns will assist in game-day operations at Salt River Fields. The interns will also support in-game presentation and contribute to event execution.

Must be available from January through April with a minimal class schedule
Monday - Friday 9am to 5pm, January 5th to March 1st | 5 Days a week once games begin (some weekends)

Interviews will take place in October / November. Selected candidates hired in December. The start date for this position is January 5th.

Essential Functions

• Collaborate and oversee Guest Services and Production staff to ensure smooth game-day and event operations.
• Take an active role in the hiring, scheduling, and training of Guest Services Agents.
• Oversee and manage a staff of 100+ Guest Services personnel on game days.
• Support other departments as needed, including game production, security and events.
• Ensure guest needs are met, working with the Guest Services team to address any concerns.
• Perform other duties as assigned by the Director of Operations & Security and Assistant Director of Operations

Knowledge, Skills, Abilities, and Other Characteristics

• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Ability to follow directions and work independently with minimal supervision.
• Effective team player with excellent communication skills.
• Comfortable working in a high-energy environment
• Public speaking experience is a plus.
• Physically capable of lifting heavy objects (such as 8-foot tables) and standing/walking for extended periods.

Schedule and Time Commitment

• 35-40 hours per week, including some weekends
• Limited evening shifts, though some may be required based on event needs.

Qualifications

• Must be available from January through April with a minimal class schedule
• Minimal class schedule | Monday - Friday 9am to 5pm, January 5th to End of February | 5 Days a week once games begin
• Actively pursuing a degree, or a Postgraduate with a degree.
• Wanting to pursue career in sport/event management
• Ability to work weekends, particularly during spring training.
• Guest services experience is preferred

Work Environment

Salt River Fields is a dynamic venue where the Operations Interns will gain hands‑on experience across multiple departments. This is a unique opportunity to work in an exciting, fast‑paced environment, assisting with both operations and events. This internship offers valuable networking opportunities and a strong foundation for a career in sports or event management.

Hiring Process

• Interviews will take place in October / November. Selected candidates hired in December.
• The start date for this position is January 5th.
• This is a paid Internship