Intern, Event Operations

Major League Baseball; Vero Beach (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Major League Baseball seeks an Event Operations Intern to support daily administrative and operational tasks for the JRTC Event Services team in Florida. The role assists with Spring Training preparations, coordinates hospitality needs for visiting groups, and helps manage onsite housing, meals, and meeting spaces across the complex.

Responsibilities include assisting with group logistics, communicating schedule changes, and supporting front desk and merchandise operations.

Qualifications

• High school diploma required; current enrollment in a two- or four-year college preferred.
• Experience with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) preferred.
• Strong communication skills and ability to stay organized in a fast-paced environment.
• Willingness to work irregular hours including nights, weekends, and holidays.

Responsibilities

• Assist with daily operational preparations for incoming athletic and non-athletic groups.
• Communicate schedule changes and group needs to the Event Services team and other departments.
• Coordinate housing, meals, meeting space, and event logistics for groups.
• Support front desk operations, guest services, and merchandise inventory as needed.
• Assist with hotel coordination, room blocks, and event hotel commissions.

Skills

Strong verbal and written comm.

Highly organized

Flexible and adaptable

Team player

Independent work

Time management

Education

High school diploma

College enrollment preferred

Tools

Microsoft Office Suite

Job description

The Event Operations Intern supports the daily administrative and operational functions of the JRTC Event Services team. This role assists with Spring Training preparations for high school and college teams, coordinates hospitality needs for visiting groups and event clients, and helps facilitate onsite housing, meal, and meeting space logistics throughout the complex.

Responsibilities

• Assist with daily operational preparations for incoming athletic and non-athletic groups
• Communicate schedule changes, group needs, and special requests to the Event Services team and other internal departments
• Serve as a liaison for non-Spring Training groups, coordinating facility needs such as housing, meals, meeting space, and event logistics
• Assist with the collection, review, and organization of required documentation, including waivers, insurance forms, tax exemption certificates, agreements, rooming lists, itineraries, and meal package details
• Conduct facility tours for prospective clients, with a focus on non-athletic event inquiries and revenue-generating opportunities
• Build and maintain positive working relationships with MLB baseball and softball development staff, anticipating and coordinating their operational needs
• Prepare guest-facing materials, including gate envelopes, welcome packets, keys, and meal ticket packets
• Support hotel-related coordination by assisting with event hotel agreements, tracking room blocks, and supporting the collection and reconciliation of event hotel commissions. Verotown, LLC is an Equal Opportunity Employer
• Support Front Desk operations by assisting with check-ins, switchboard coverage, guest service support, and departmental communications, as needed
• Assist with retail operations, including merchandise sales and inventory management, as needed
• Support special events, promotions, and campus-wide projects
• Perform other duties as assigned by the Senior Coordinator, Event Planning

Qualifications & Skills

• High school diploma required; current enrollment in an accredited two- or four-year college program or relevant work-based learning program preferred (Hospitality, Event Services, Sports Management, Business Administration, or related field)
• Experience with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) preferred
• Strong verbal and written communication skills
• Highly organized, detail-oriented, and self-motivated
• Flexible and adaptable, with the ability to shift quickly between priorities in a fast-paced environment
• Able to work both independently with minimal supervision and collaboratively as part of a team
• Ability to work irregular hours, including nights, weekends, and holidays, based on event and operational needs
• Valid driver’s license with an excellent driving record
• Ability to lift and carry up to 30 pounds

Pay Rate: $14.75 per hour

The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision.

Why MLB?

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.

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