Operations & Human Resources Communications Specialist

dormakaba Americas; Indianapolis (IN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Vacation & PTO

Parental Leave

401k with match

Tuition Reimbursement

Learn & Grow Program

LinkedIn Learning access

Employee Assistance Program

Voluntary Legal Insurance

Referral bonuses

Corporate discounts

Job summary

dormakaba Americas is seeking an Operations and Human Resources Communications Specialist based in Indianapolis, IN. The role focuses on bilingual (Spanish/English) operational and HR communications, including interpretation and translation, with duties spanning executive support, leadership meeting coordination, and cross-functional communications.

The position emphasizes confidential handling of employee information, onboarding, immigration documentation, and collaboration with multiple

Qualifications

• 5+ years of executive administrative support, business communications, project coordination, or HR support in manufacturing/industrial settings
• Bachelor’s degree in business administration, Human Resources, Communications, Organizational Leadership, or related field
• Advanced bilingual proficiency (Spanish/English) for professional business and HR contexts
• Experience handling confidential information and preparing executive-level materials
• Experience with employment eligibility verification and immigration documentation is desirable

Responsibilities

• Provide executive administrative support to Plant Manager: coordinate leadership meetings, agendas, minutes, and action trackers
• Serve as primary bilingual (Spanish/English) communications resource for operations, HR, employee relations, investigations, training, policies
• Develop executive presentations, reports, dashboards, and BI-driven communications for leadership decisions
• Support HR: onboarding, employee relations, policy communication, eligibility verification, immigration documentation
• Coordinate cross-functional communications and employee engagement with Operations, HR, EHS, Quality, and other leaders

Skills

Bilingual Spanish/English

Executive administrative support

Project coordination

Business communications

BI data interpretation/visualization

Education

Bachelor's degree in Business Administration or related field

Tools

ADP

Job description

dormakaba is seeking an Operations and Human Resources Communications Specialist based in Indianapolis, IN (Onsite). The Operations and Human Resources Communications Specialist serves as the primary resource for bilingual (Spanish/English) operational and HR communications, including interpretation and translation. This role supports employee relations, coordinates leadership meetings, presentations, reports, meeting minutes, and action item tracking, and assists Human Resources Shared Services with employment eligibility and immigration documentation. Reporting to the Indianapolis Plant Manager, with a dotted-line relationship to the AVP, Human Resources Plant Leader, the position provides executive administrative support, confidential business services, and bilingual communication that enhances organizational effectiveness.

HIRING SALARY RANGE: Base Salary $70,000 - $90,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) Please visit our career site for more information on benefits.

What You Will Do

• Provide executive administrative support to the Plant Manager by coordinating leadership meetings, preparing agendas, documenting meeting minutes, maintaining action item trackers, monitoring follow-up activities, and supporting strategic plant initiatives
• Serve as the primary bilingual (Spanish/English) communications resource, delivering verbal interpretation and written translation for operations, Human Resources, employee relations, investigations, training, policies, and plant-wide communications.
• Develop executive presentations, reports, dashboards, and business communications using Business Intelligence (BI) data and operational metrics to support leadership decision-making.
• Support Human Resources through employee relations, onboarding, training, policy communication, employment eligibility verification, immigration documentation, and the confidential handling of sensitive employee information.
• Partner with Operations, Human Resources, Environmental Health & Safety, Quality, and other functional leaders to coordinate communications, employee engagement programs, recognition events, and cross-functional initiatives while managing multiple priorities in a fast-paced manufacturing environment.

What we require

• 5+ years of progressively responsible experience providing executive administrative support, business communications, project coordination, or Human Resources support in a manufacturing or industrial environment
• Bachelor’s degree in business administration, Human Resources, Communications, Organizational Leadership, or a related field
• Demonstrated experience handling highly confidential business and employee information, coordinating leadership meetings, and preparing executive-level presentations, reports, and business communications
• Advanced bilingual proficiency (Spanish/English) with the ability to provide accurate verbal interpretation and written translation in professional business and Human Resources settings
• Experience supporting employee relations, onboarding, employment eligibility verification, and immigration-related documentation is highly desirable

What we prefer

• Professional Human Resources certification (e.g., SHRM-CP, SHRM-SCP, PHR, or SPHR)
• Professional interpreter/translator training or certification (e.g., Bridging the Gap or equivalent)
• Experience using ADP or other Human Resources Information Systems (HRIS) to support employee records, onboarding, reporting, timekeeping, or other HR processes

What we offer

• Taking Care of our Employees on Day One with Medical, Dental, Vision, Life and Disability Insurance coverage options. No waiting periods!
• Your health is our priority, we offer Medical Wellness Programs to aid in your well-being
• Vacation and Personal Time Off
• We support your growing family; we provide Parental Leave for Moms and Dads!
• Wisely plan for your future with our 401k Matching plan beginning on Day One
• Supporting your career development with our Tuition Reimbursement Program
• Robust culture supporting internal advancement with our Learn and Grow Program
• 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests.
• Employee Assistance Programs
• Voluntary Legal Insurance
• Unlimited Referral Reward Bonuses
• Corporate Discounts for shopping, travel and more!

Who we are

We are at the heart of every place that matters. From automatic doors to cloud-based access management – as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day.