Operations & Growth Leader — Assistant General Manager

Delta Hotels Ontario Airport; Ontario (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Delta Hotels Ontario Airport is seeking an Assistant General Manager to join our leadership team in Ontario, CA. This role will oversee daily operations, drive strategic initiatives, and lead a high-performing team focused on exceptional guest experiences.

You will monitor financial performance, manage budgeting and forecasting, ensure policy compliance, and support recruitment, training, and development across departments.

Qualifications

• Bachelor's degree in Business Administration, Management, or related field.
• Proven experience in a managerial or supervisory role within a similar industry.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Ability to analyze financial data and develop actionable insights.
• Proficiency in MS Office Suite and relevant management software.
• Ability to work under pressure and adapt to changing priorities.
• Demonstrated commitment to customer service and team development.

Responsibilities

• Support the General Manager in overseeing daily operations across departments.
• Assist in developing and implementing business strategies to achieve organizational goals.
• Lead and motivate team members to ensure high levels of performance and customer satisfaction.
• Monitor financial performance, including budgeting, forecasting, and cost control.
• Ensure compliance with company policies, industry regulations, and safety standards.
• Handle customer inquiries and resolve issues promptly to maintain positive relationships.
• Contribute to staff recruitment, training, and development initiatives.
• Prepare reports and presentations for senior management on operational performance.

Skills

Leadership

Communication

Problem-solving

Financial analysis

MS Office

Customer service

Team development

Adaptability

Management experience

Education

Bachelor's degree in Business Administration/Management

Tools

MS Office Suite

Job description

Delta Hotels Ontario Airport is seeking an Assistant General Manager to join our leadership team in Ontario, CA. This role will oversee daily operations, drive strategic initiatives, and lead a high-performing team focused on exceptional guest experiences.

You will monitor financial performance, manage budgeting and forecasting, ensure policy compliance, and support recruitment, training, and development across departments.