Operations & Grants Specialist

Jewish Federation of Cincinnati; Cincinnati, Northern (OH, KY); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Mayerson JCC Membership

Job summary

Jewish Federation of Cincinnati seeks an Operations Specialist to support diverse operational needs across departments. The role reports to the Senior Operations Manager and drives projects, client relations, grants administration, and data systems support.

You will collaborate with Development, Marketing, Finance and SBS teams, ensuring efficient processes, accurate reporting, and strong stakeholder communication. Some early mornings and evenings may be required.

Qualifications

• Minimum of 2-3 years of related work experience.
• Exceptional operational track record: proven ability to create and implement business systems and processes.
• Passion and proven track record for finding multivalent operational problems and challenges in complex businesses, and fixing them.
• Proven ability to create, maintain, and improve technology-enabled client process and procedure that works for clients and for the team that is delivering service.
• Excellent interpersonal and communication skills, meticulous attention to detail and follow-up.
• Problem-solving and critical thinking skills to develop strategies that help overcome departmental challenges and enhance the organization’s performance.
• Self-starter with demonstrated ability to set goals, tasks and timetables and manage workflow.
• Must be organized, detailed and have ability to multi-task.
• Some early morning meetings, evenings and weekend meetings and events are required.
• Ability to work in and build strong collaborative team, both internally and externally.
• Proven ability to work collaboratively across departments and disciplines to deliver projects focused on delivering excellence to clients
• Commitment to the mission of the Jewish Federation of Cincinnati and knowledge of Jewish customs and practices.
• Proficiency in MS Office Suite, and various electronic communication tools. Experience with project management software a plus.

Responsibilities

• Provide leadership for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with organizational strategy, commitments and goals.
• Develop project plans resource allocation, and timeline. Support the day-to-day operational aspects of a project and scope.
• May direct assigned project team ensuring effective utilization of resources.
• Reports on progress of the project to all stakeholders.
• Provides detailed organizational communication plans when clinical operations are impacted.
• Design and administer the client Satisfaction Survey, including results reporting.
• Cincy Journeys – application and payment processing; tracking, reporting, and analysis of data.
• Local Allocations – processing of grants and award letters; design and manage grant applications, survey design, and site visit rubrics.
• Experience providing customer service and user support related to data operations, customer relations management (CRMs), and/or fundraising platforms.
• Strong qualitative and quantitative analysis and research skills, with the ability to effectively translate information to a wide variety of stakeholders.
• Donor Database and Grants Management Database.
• Reporting across the organization and data hygiene.
• Work closely with the Data Systems Administrator on list request and pulling list from our donor database, Orbit.
• Collaborate with Development, Community Building, Finance and Marketing on: Calendar management, cross-functional committee point, JLive events, alignment of metrics for JFC, donor relations, gifts management, and Endowments.
• Support Collections process with JFC Finance and Marketing Operations.

Skills

Operations experience

Cross-functional collaboration

Project management

MS Office

Attention to detail

Tools

MS Office Suite

Job description

Jewish Federation of Cincinnati seeks an Operations Specialist to support diverse operational needs across departments. The role reports to the Senior Operations Manager and drives projects, client relations, grants administration, and data systems support.

You will collaborate with Development, Marketing, Finance and SBS teams, ensuring efficient processes, accurate reporting, and strong stakeholder communication. Some early mornings and evenings may be required.