Operations Generalist & Strategic Startup Builder

Reinforced Learning; Town of Tonawanda (NY); On-site; USD 90,000 - 150,000; Full time

Job summary

Reinforced Learning is seeking a Business Operations Generalist to work directly with the CEO and Operations team in San Francisco. You will tackle diverse projects, create scalable processes, and act as a utility player across qualitative research, quantitative modeling, and hands-on execution.

You will build an operating backbone, including billing and revenue operations, new business development support, and cross-functional coordination as the company scales.

Qualifications

• 1-4 years of experience in analytical strategy or operations roles at top-tier firms or startups.
• Ability to build from the ground up and create processes where none exist.
• Comfort mixing qualitative research, quantitative modeling, and hands-on execution.
• High initiative: identify gaps, propose solutions, and execute without waiting for direction.
• Strong analytical instincts: combine data with qualitative judgment to inform recommendations.

Responsibilities

• Own special projects from kickoff to delivery, driving decisions and cross-functional initiatives.
• Build and scale operational capabilities such as billing/revenue operations and BD support.
• Gather and analyze data to develop actionable recommendations.
• Support business development activities including research and materials for leadership.
• Assist with recruiting end-to-end to keep hiring moving quickly.

Skills

Analytical mindset

Financial modeling

Operational design

Project management

Cross-functional collaboration

Job description

Reinforced Learning is seeking a Business Operations Generalist to work directly with the CEO and Operations team in San Francisco. You will tackle diverse projects, create scalable processes, and act as a utility player across qualitative research, quantitative modeling, and hands-on execution.

You will build an operating backbone, including billing and revenue operations, new business development support, and cross-functional coordination as the company scales.