Operations & Fulfillment Specialist - Drive On-Time Delivery

Amax

Fremont (CA)

On-site

USD 70,000 - 90,000

Full time

9 days ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Flexible spending account
Commuter benefits
Disability insurance

Job summary

AMAX in Fremont, CA is seeking an Operations professional to manage end-to-end order fulfillment, monitoring orders from receipt through production and shipment to meet customer requirements and delivery commitments.

You will identify material shortages and supply risks, coordinate with cross-functional teams, develop operational quotes and business cases, and prepare management presentations to drive capacity improvements and customer satisfaction.

Qualifications

  • Bachelor's degree in Industrial Engineering, Supply Chain, Operations Management, Manufacturing Engineering, or related field.
  • 1-3 years of experience in manufacturing or operations.
  • Strong analytical and project-management skills.
  • Proficient with MS Office; Excel and PowerPoint; experience developing operational dashboards and capacity analyses.

Responsibilities

  • Manage end-to-end customer order fulfillment, monitoring orders from receipt through production and shipment to ensure customer requirements and delivery commitments are met.
  • Identify and proactively manage material shortages and supply risks that may impact production or customer delivery.
  • Serve as an operational liaison with customers, coordinating requests, requirements, delivery expectations, and issue resolution.
  • Monitor and communicate fulfillment performance and risks, providing management with clear status, priorities, escalation, and recovery plans.
  • Develop Operational quotes, CAPEX proposals and business cases for manufacturing flow/footprint, facility expansion, and capacity improvements, including cost, capacity assessment.
  • Prepare customer and management presentations and business reviews, translating operational data and analysis into clear PowerPoint presentations and recommendations.
  • Drive operational improvements and issue resolution, using data, KPIs, and cross-functional collaboration to improve fulfillment, capacity utilization, and customer satisfaction.
  • Work with functional teams (PM/Sales, Operations, Supply Chain, Engineering) and come up with action plans when issues arise (schedule delay, shortages, failures, technical issues).
  • Collaborate with cross-regional stakeholders to review and resolve material shortages, production bottlenecks, and logistics constraints impacting on-time delivery.

Skills

Analytical skills
Project management
MS Excel
PowerPoint

Education

Bachelor's degree in Industrial Engineering / related field

Tools

MES
ERP systems
Visio
MRP systems

Job description

AMAX in Fremont, CA is seeking an Operations professional to manage end-to-end order fulfillment, monitoring orders from receipt through production and shipment to meet customer requirements and delivery commitments.

You will identify material shortages and supply risks, coordinate with cross-functional teams, develop operational quotes and business cases, and prepare management presentations to drive capacity improvements and customer satisfaction.

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