Operations & Fleet Excellence Lead

Sonny's Enterprises Inc. - Conveyorized Car Wash Equipment Leader; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Employer-paid medical plan

Short-Term Disability (STD) coverage

Voluntary benefits: dental, vision, FS

401(k) plan with company matching

Job summary

Sonny's Enterprises is seeking an experienced Operations/Procurement Manager to consolidate parts, vendors, and pricing across locations. This role will standardize routes, fleet standards, and SOPs for van setups and ensure parts availability.

You will train teams, manage CDL/HAZMAT/DOT compliance, collaborate with service managers, and drive continuous improvement while aligning with safety and cost targets.

Qualifications

• 5+ years of operations management experience.
• 5+ years of management experience.
• 3+ years of car wash industry experience preferred.
• SAP systems experience preferred.
• Ability to learn/teach Sonny’s Field Service Platform.
• High School Diploma/GED required; bachelor’s degree preferred.

Responsibilities

• Provide procurement support, including standardizing parts, vendors, and pricing across locations.
• Plan chemical delivery routes to meet organizational needs.
• Develop and maintain fleet standards across territories.
• Create and implement SOPs for van setups, including tools, bins, and equipment.
• Collaborate with service and install managers to ensure proper parts availability.
• Develop inspection procedures and replacement policies for continuous improvement.
• Audit tool inventory as part of fleet maintenance initiatives.
• Establish guidelines for drivers and technicians, including replacement instructions.
• Provide training for employees to ensure safety compliance.
• Manage CDL, HAZMAT, and DOT training, certification, and compliance.
• Collaborate with managers to optimize equipment use and address safety needs.
• Oversee onboarding of distribution companies and standardize vehicle platforms.
• Direct vehicle rebranding and initial outfitting, including tools and documentation.
• Coordinate vehicle assignments and deliveries with GMs.
• Develop and maintain SOPs for all managed programs.
• Build relationships with partners to ensure cost-effective, high-quality service.
• Provide exception reports to GMs to control costs.
• Conduct site inspections to ensure SOPs, values, and financial targets are met.
• Provide feedback and corrective action plans to local leadership.
• Serve as the lead contact for all assigned programs to streamline processes.

Skills

Operations Management

Management Experience

Car Wash Experience

Education

High School Diploma/GED

Bachelor’s degree preferred

Tools

SAP

Job description

Sonny's Enterprises is seeking an experienced Operations/Procurement Manager to consolidate parts, vendors, and pricing across locations. This role will standardize routes, fleet standards, and SOPs for van setups and ensure parts availability.

You will train teams, manage CDL/HAZMAT/DOT compliance, collaborate with service managers, and drive continuous improvement while aligning with safety and cost targets.