Operations Excellence Manager

Dassault Systemes; Waltham (MA); On-site; USD 101,000 - 135,000; Full time

Job summary

Dassault Systèmes in Massachusetts seeks a role combining Sales Operations and Services Engagement. You will own forecast accuracy, pipeline management, and support regional sales strategy, compensation processes, and ensure Services opportunities are poised for delivery.

You will collaborate with Sales Leaders, Finance, Legal, Marketing and Global Sales Operations to improve efficiency, renewals and promotions, generate quarterly win slides, and analyze KPIs across geos.

Qualifications

• Bachelor's degree or 5 years of related and equivalent experience.
• Experience in sales operations, sales execution, and business analysis.
• Experience leading change and managing projects with multiple workstreams.
• Experience managing a CRM system.
• Experience working with finance systems is a plus.

Responsibilities

• Manage forecast, pipeline and baseline accuracy across all revenue types and dimensions.
• Deliver accurate weekly estimates of bookings and revenue landing, progress against plan, and key upside.
• Lead Brand Sales Operations by providing recommendations on deal structure and pricing conditions.
• Ensure maintenance contracts renewal process is efficient in all Geos and support reinstatement programs.
• Prepare quarterly win slides and support quarter-end transactions.
• Analyze sales KPIs and metrics across geography and partners; provide actionable recommendations.
• Update brand sales operations community for clarity of shared information.
• Support sales managers and compensation teams with quota achievement and payout validation.
• Ensure Services opportunities in the sales pipeline are classified correctly and follow the quality process.
• Support regions in delivering projects on time, on budget and to quality.

Skills

Forecasting

Business analysis

Reporting

KPI tracking

Efficiency improvements

ICT sales methodologies

Sales operations

Deal structuring

Education

Bachelor's degree or equivalent experience

Tools

CRM systems

Job description

Role Description & Responsibilities

This role combines Sales Operations and Services Engagement responsibilities. You will own forecast and pipeline accuracy, support regional sales strategy and execution, manage compensation processes, and safeguard the quality of Services opportunities from proposal through delivery. You will work closely with sales leaders, Finance, Legal, Marketing and Global Sales Operations teams.

• Manage forecast, pipeline and baseline accuracy across all revenue types and dimensions (customer engagement models, brands, industries, and partners), for the current quarter and rolling quarters
• Deliver accurate weekly estimates of bookings and revenue landing, progress against plan, and key upside, utilizing management dashboards
• Lead Brand Sales Operations by providing recommendations on deal structure, alignment with brand pricing conditions, and prepare Brand Sales initiatives and promotions with Sales Management and Brand CFO
• Ensure maintenance contracts renewal process is efficient in all Geos, and strongly support reinstatement and Amnesty programs
• Prepare quarterly win slides and support other quarter-end transactions (IOC, relandings)
• Analyze sales KPIs and metrics across geography, engagement model, portfolio, partner and business streams, and give sales management actionable recommendations
• Update brand sales operations community for clarity of shared information
• Support sales managers and compensation teams with quota achievement and payout validation
• Ensure Services opportunities in the sales pipeline are classified correctly and follow the quality process
• Support regions in securing the conditions for delivering projects on time, on budget and to quality

Qualifications

Education and Experience

• Bachelor's degree or 5 years of related and equivalent experience
• Experience in sales operations, sales execution, and business analysis
• Experience leading change and managing projects with multiple workstreams.
• Experience managing a CRM system
• Experience working with finance systems is a plus

Professional Skills

• Forecasting future business levels and sales over time
• Business analysis and interpreting business information
• Tracking key performance indicators
• Reporting and forecasting
• Advising on efficiency improvements
• Knowledge of ICT sales methodologies
• Reporting on the overall management of a business

Soft Skills

• Accountability
• Ability to process and synthesize information
• Ability to work in a multicultural and diverse environment

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.

Compensation & Benefits

Dassault Systemes offers an excellent salary with potential for bonus, commensurate with experience. Benefits include a choice of plans providing comprehensive coverage for medical, dental, vision care for employee & dependents as well as employee life, short & long term disability, tuition reimbursement, immediate 401K enrollment, 401K match (50 cents on the dollar, up to the first 8% of your eligible compensation that you contribute based on match eligibility criteria), flexible time off policy, and 10 paid holidays.

Salary Pay Transparency

Compensation for the role will be commensurate with experience. The total expected compensation range will be between $100900 and $134500, representing the base salary (or annualized salary based on estimated hourly compensation) and target bonus.