Operations Excellence Lead - Multi-Store Performance

Circle K Stores Inc.; Jacksonville (FL); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Circle K Stores Inc. is seeking a District Manager candidate to lead multi-site retail operations within the Florida region. The role focuses on coaching and developing District Managers and RDOs, driving performance against BU OPS KPIs, and ensuring program compliance across audits and initiatives.

The position requires strong communication, training abilities, and travel to stores. A Bachelor’s degree and relevant management experience are preferred, with proficiency in Microsoft Office tools.

Qualifications

• Bachelor’s degree in business, or related field preferred.
• Three to five years of retail business experience in multi-site leadership or more are preferred; including minimum of two years of management responsibility
• Ability to present in meetings and conduct training
• Ability to mentor District Managers and support RDOs
• Ability to supervise and manage the functions related to employees on roll-out teams
• Expertise with Microsoft Outlook, Excel, Power Point and Word preferred
• Ability to travel, to include overnight
• A current valid driver’s license is required to operate a company vehicle
• Ability to speak and write in the English language
• Bilingualism (French and English), both written and oral, is essential if located in the Eastern Canada Business Unit

Responsibilities

• Coaches and mentors DMs and RDOs to improve performance
• Reviews reporting and collaborates on BU OPS KPIs to close gaps
• Leads operations programs and ensures compliance (EZ Visit, store audits, Closed Loop)
• Implements and trains new operations programs
• Supports NTIs, R&Rs, and acquisitions integration with leadership
• Acts as BU communications gatekeeper
• Reviews shrink results and develops shrink action plans with DMs
• Ensures Quorso/EasyOps missions are actioned and engagement is maintained
• Reviews audits results and works with RDOs and DMs for coaching
• Manages store supplies, waste, and budgets
• Provides P&L analysis and reporting oversight
• Performs other admin, reporting, and CK360 updates
• Visits stores 2–3 days per week

Skills

Leadership

Coaching

Training

Communication

Flexibility

Change management

Problem solving

Operations knowledge

Marketing knowledge

Team player

Education

Bachelor's degree in business

Other combinations of experience and education

Tools

Microsoft Outlook

Excel

PowerPoint

Word

Job description

Circle K Stores Inc. is seeking a District Manager candidate to lead multi-site retail operations within the Florida region. The role focuses on coaching and developing District Managers and RDOs, driving performance against BU OPS KPIs, and ensuring program compliance across audits and initiatives.

The position requires strong communication, training abilities, and travel to stores. A Bachelor’s degree and relevant management experience are preferred, with proficiency in Microsoft Office tools.