Operations Excellence Lead — CIO Advisory

West Monroe; Washington (District of Columbia); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

401k plan

Annual bonuses

Unlimited flexible time off

Ten paid holidays

Paid parental leave

Job summary

West Monroe is seeking a Senior Consultant to join the Operations Excellence practice within CIO Advisory. You will guide clients on outsourcing, M&A procurement, and vendor relationships while leading cross‑functional delivery teams on complex engagements.

You’ll develop detailed requirements, evaluate proposals, and drive post‑merger procurement integration efforts. Travel up to 50% is expected, with a strong emphasis on data-driven problem solving and client impact.

Qualifications

• 3–5 years of IT outsourcing, service delivery model advisory, and M&A advisory experience in a consulting environment.
• Experience managing multiple workstreams on IT outsourcing and M&A procurement projects.
• Excellent written and verbal communication, ability to produce executive-ready deliverables and client-facing presentations.
• Strong data visualization and analysis skills; proficient in Excel for data insights.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Experience in West Monroe’s core industries (Consumer & Industrial Products, Healthcare, Life Sciences, High Tech & Software, Utilities, Insurance, Banking, Private Equity).
• Commitment to inclusion and diversity, openness to new ideas and perspectives.
• Ability to travel up to 50%.

Responsibilities

• Advise clients on outsourcing strategies, M&A procurement, and vendor relationships, including IT outsourcing and service model optimization.
• Serve on client delivery teams as a program manager; structure and manage work within a workstream per SOW.
• Lead data gathering, generate hypotheses, and deliver high-quality analyses.
• Lead procurement workstreams during mergers, acquisitions, divestitures, and carve-outs; assess opportunities and synergy value.
• Develop technical/operational requirements, SLAs, pricing strategies, and RFP documents.
• Evaluate vendor proposals from technical, operational, pricing, and contractual perspectives.
• Participate in contract negotiations and due diligence to identify cost savings and risks.
• Develop Day 1 and post-close procurement integration strategies and governance models.
• Build practice area capabilities including AI; lead onboarding and training.

Skills

Communication skills

Data analysis

Industry consulting experience

Travel readiness

Education

Bachelor's degree or equivalent experience

Tools

Excel

PowerPoint

Word

Job description

West Monroe is seeking a Senior Consultant to join the Operations Excellence practice within CIO Advisory. You will guide clients on outsourcing, M&A procurement, and vendor relationships while leading cross‑functional delivery teams on complex engagements.

You’ll develop detailed requirements, evaluate proposals, and drive post‑merger procurement integration efforts. Travel up to 50% is expected, with a strong emphasis on data-driven problem solving and client impact.