Senior Consultant, CIO Advisory (IT Outsourcing & Procurement)

West Monroe; Washington (District of Columbia); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

401k plan

Annual bonuses

Unlimited flexible time off

Ten paid holidays

Paid parental leave

Job summary

West Monroe is seeking a Senior Consultant to join the Operations Excellence practice within CIO Advisory. You will guide clients on outsourcing, M&A procurement, and vendor relationships while leading cross‑functional delivery teams on complex engagements.

You’ll develop detailed requirements, evaluate proposals, and drive post‑merger procurement integration efforts. Travel up to 50% is expected, with a strong emphasis on data-driven problem solving and client impact.

Qualifications

• 3–5 years of IT outsourcing, service delivery model advisory, and M&A advisory experience in a consulting environment.
• Experience managing multiple workstreams on IT outsourcing and M&A procurement projects.
• Excellent written and verbal communication, ability to produce executive-ready deliverables and client-facing presentations.
• Strong data visualization and analysis skills; proficient in Excel for data insights.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Experience in West Monroe’s core industries (Consumer & Industrial Products, Healthcare, Life Sciences, High Tech & Software, Utilities, Insurance, Banking, Private Equity).
• Commitment to inclusion and diversity, openness to new ideas and perspectives.
• Ability to travel up to 50%.

Responsibilities

• Advise clients on outsourcing strategies, M&A procurement, and vendor relationships, including IT outsourcing and service model optimization.
• Serve on client delivery teams as a program manager; structure and manage work within a workstream per SOW.
• Lead data gathering, generate hypotheses, and deliver high-quality analyses.
• Lead procurement workstreams during mergers, acquisitions, divestitures, and carve-outs; assess opportunities and synergy value.
• Develop technical/operational requirements, SLAs, pricing strategies, and RFP documents.
• Evaluate vendor proposals from technical, operational, pricing, and contractual perspectives.
• Participate in contract negotiations and due diligence to identify cost savings and risks.
• Develop Day 1 and post-close procurement integration strategies and governance models.
• Build practice area capabilities including AI; lead onboarding and training.

Skills

Communication skills

Data analysis

Industry consulting experience

Travel readiness

Education

Bachelor's degree or equivalent experience

Tools

Excel

PowerPoint

Word

Job description

Senior Consultant – Operations Excellence (CIO Advisory)

Senior Consultant to join our Operations Excellence practice within the CIO Advisory discipline.

CIO Advisory consultants help clients think strategically about talent and service delivery models, transforming operations through effective transformation management, strategic sourcing and optimizing people, process and technology.

What You’ll Do

• Advise clients on outsourcing strategies, M&A procurement and sourcing strategies, and vendor relationships, including IT outsourcing and service delivery model optimization.
• Serve on client delivery teams as a program manager; structure and manage your own work and the work of others within a workstream according to project workplan and Statement of Work (SOW); support functional workstream planning and execution by collaborating with team members and client functional leads.
• Structure and lead deliverables via thorough and effective data gathering, generate sound hypotheses, and deliver high-quality analyses.
• Lead procurement workstreams during mergers, acquisitions, and divestitures, and carve-outs by assessing procurement organizations, supplier landscapes, spend, contracts, sourcing opportunities, operating models, and synergy value capture to support transaction objectives.
• Work with clients to develop detailed technical / operational requirements, service level agreements, pricing strategies and approaches, and writing RFP documents.
• Evaluate vendor proposals from a technical, operational, pricing / financial, and contractual perspective.
• Support clients through the contract negotiation process by participating in contract negotiation sessions.
• Perform procurement due diligence by evaluating supplier contracts, third‑party risks, spend, procurement capabilities, and sourcing opportunities to identify cost savings, operational risks, integration considerations, and value creation opportunities.
• Develop Day 1 and post‑close procurement integration and separation strategies, including operating model design, supplier rationalization, contract transition planning, governance models, and synergy realization roadmaps.
• Build practice area capabilities (including AI capabilities), identify and scope practice development initiatives, lead onboarding activities, and lead training delivered to the practice.
• Regularly seek out farming opportunities and support project managers and practice leadership in the pursuit of business development goals.
• Engage in account management processes including supporting account planning, developing and maintaining relationships with client peers, invoicing, resource allocations, and project financial management.
• Actively participate in proposal development by synthesizing client requests and issues while mapping West Monroe methodologies and reviewing client materials to determine appropriate scope as well as potential areas out‑of‑scope.
• Assist team members with their integration into the team, providing instruction, assistance, and coaching on methodologies and work approaches.
• Model and mentor more junior‑level consultants day‑to‑day in personifying West Monroe values with clients, on project teams, and within individual relationships.
• May serve as a Career Advisor to an intern or more junior‑level consultant.
• Support recruiting, interviewing, and selecting campus and experienced new‑hire consultants.

What You’ll Bring

• Bachelor’s degree or equivalent experience required.
• 3‑5 years of relevant IT outsourcing, service delivery model advisory, and M&A advisory experience; preferably in a business consulting environment.
• Previous experience managing multiple workstreams as a member or leader on IT outsourcing and M&A procurement projects.
• Exceptional written and verbal communication skills including the ability to create impactful and concise executive stakeholder‑ready deliverables, and polished client‑facing oral communication skills.
• Strong data visualization and analysis skills; comfortable using tools like Excel to analyze data and present key insights in a compelling way.
• Highly proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
• Demonstrated success within one or more of West Monroe’s core industries including Consumer & Industrial Products, Healthcare (payer/provider), Life Sciences, High Tech & Software, Utilities, Insurance, Banking, and/or Private Equity.
• A commitment to inclusion and diversity, and openness to new ideas and perspectives.
• Ability to travel up to 50%.

Benefits

Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program, and are eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date.

Compensation

Seattle or Washington, D.C. $116,000—$136,500 USD

Los Angeles $121,600—$143,000 USD

New York City or San Francisco $127,100—$149,500 USD

Other location not listed above $110,500—$130,000 USD

Equal Employment Opportunity

West Monroe is an Equal Employment Opportunity Employer. We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about diversity, equity and inclusion at West Monroe, visit www.westmonroe.com/inclusion. If you require a reasonable accommodation to participate in our recruiting process, please inquire by sending an email to [e-mail]. Please review our current policy regarding use of generative artificial intelligence during the application process. If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.