Operations Excellence Consultant (Remote/Hybrid)

Stella Contracting, Inc; Springfield (MA); Hybrid; USD 100,000 - 165,000; Full time

Benefits offered by this job

Remote/hybrid/on-site options

Professional development opportunities

Mentoring and growth

Collaborative team environment

Job summary

Stella Contracting, Inc. in Springfield, MA is seeking a results-oriented Process Improvement Consultant to drive operational improvements on a full-time contract basis.

You will analyze processes, map workflows, and partner with cross-functional teams to implement evidence-based solutions. The role requires 3–7 years in process improvement or related fields, a lean/six sigma background, and strong communication plus project management skills.

Qualifications

• Bachelor's or master's degree in Business, Industrial Engineering, Operations Management, or related field.
• 3–7 years of experience in process improvement, operations consulting, Lean/Six Sigma, or project management roles.
• Certification in Lean, Six Sigma, or related process improvement methodology is a plus.
• Strong analytical, organizational, and project management skills.
• Proficiency with process mapping, workflow analysis tools, and Microsoft Office Suite.
• Excellent verbal and written communication skills, with proven experience delivering presentations and facilitating workshops.

Responsibilities

• Analyze current processes and workflows to identify areas for improvement, efficiency gains, and cost reduction.
• Gather and evaluate data through interviews, observations, and process mapping.
• Recommend practical solutions and strategies based on industry best practices and benchmarking.
• Design and implement process improvement initiatives, including documentation, standardization, and training.
• Partner with internal stakeholders to develop action plans, set priorities, and monitor project progress.
• Lead change management efforts to drive adoption and ensure lasting results across teams.
• Conduct workshops and training sessions to build process improvement capabilities within the organization.
• Prepare and present reports, dashboards, and updates to leadership with clear recommendations and metrics.
• Continuously assess results and make data-driven adjustments to maintain optimal outcomes.
• Stay current with emerging methodologies, technologies, and trends in process optimization.

Skills

Analytical skills

Communication

Project management

Data analysis

Education

Bachelor's or Master's in Business/Engineering

Tools

Process mapping tools

Microsoft Office

Job description

Stella Contracting, Inc. in Springfield, MA is seeking a results-oriented Process Improvement Consultant to drive operational improvements on a full-time contract basis.

You will analyze processes, map workflows, and partner with cross-functional teams to implement evidence-based solutions. The role requires 3–7 years in process improvement or related fields, a lean/six sigma background, and strong communication plus project management skills.