Operations Excellence Analyst

Hertz; Atlanta (GA); Hybrid; USD 72,000 - 88,000; Full time

Benefits offered by this job

Discounts on Hertz rentals

Paid Time Off

Medical, Dental & Vision Insurance

401(k) employer matching

Paid parental leave

Employee Assistance Program

Educational reimbursement

Voluntary insurance programs

Theme park tickets & gym discounts

Job summary

Hertz is seeking an Operations Excellence Analyst in Atlanta, GA to review operational data, track initiative progress, and gather field feedback. You will help leaders stay aligned by contributing to clear communications, playbooks, and governance materials while focusing on top priorities.

Responsibilities include analyzing initiatives and performance, developing weekly playbooks and executive updates, maintaining governance artifacts, collecting frontline feedback, and tracking milestones to

Qualifications

• Bachelor's degree required.
• 1+ years of experience in data analytics or related field.
• Ability to extract, manipulate, and analyze data to drive improvements.
• Proficiency with Microsoft Office applications (Excel, Outlook, Teams).
• Strong written and verbal communication skills.

Responsibilities

• Analyze proposed initiatives and performance to ensure alignment with priorities.
• Lead or co-lead initiatives under guidance from an Operations Excellence leader.
• Support development of weekly playbooks, field communications, and executive updates.
• Maintain initiative inventories, governance materials, decision logs, scorecards, and calendars.

Skills

Data analytics

Communication

Organization

Independent working

Education

Bachelor's degree

Tools

Excel

Outlook

Teams

Job description

A Day in the Life:

The Operations Excellence Analyst is responsible for reviewing operational data and initiative progress, gathering feedback from field teams, identifying risks or gaps, and supporting clear communications, playbooks, and governance materials that help leaders stay aligned and operators focus on the right priorities.

This role will be required to work from our office in Atlanta, GA at least 3 days per week.

The starting salary for this role is $80,000, commensurate with experience.

What You'll Do:

• Analyze proposed initiatives, operational performance, and field feedback to determine alignment with enterprise priorities, the 2027+ operations experience, and expected impact on DOE, NPS, and employee satisfaction
• Lead or co-lead specific initiatives under the guidance of an Operations Excellence leader
• Support the development of weekly operations playbooks, field communications, executive updates, and other mechanisms that provide operators with clear and consistent priorities
• Maintain initiative inventories, governance materials, decision logs, scorecards, and implementation calendars that create transparency across work affecting Operations
• Collect and synthesize feedback from frontline employees and field leaders to identify execution risks, communication gaps, competing priorities, and opportunities for simplification
• Track initiative milestones, adoption measures, operational outcomes, and follow-up actions to support timely escalation and informed decision-making
• Other duties as assigned

What We're Looking For:

• Bachelor's degree required
• 1+ years of experience in data analytics, data science, or a related field within a business or advanced academic environment preferred
• Proven ability to identify, extract, manipulate, and analyze data to drive operational improvements, optimization, and reporting through dashboards and visualizations preferred
• Intermediate proficiency with Microsoft Office applications, including Excel, Outlook, and Teams
• Strong written and verbal communication skills with the ability to translate complex concepts for diverse audiences
• Highly organized, detail-oriented, and innovative, with the ability to work independently and manage priorities in a fast-paced, deadline-driven environment

What You'll Get:

• Up to 40% off the base rate of any standard Hertz Rental
• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts -Theme Park Tickets, Gym Discounts & more