Operations & Events Support Specialist (Shift Sunday 9:00am - 5:30pm & Monday -Thursday 7:00am - 3:30pm)

Georgia Tech; Atlanta (GA); On-site; USD 22,000 - 27,000; Full time

Job summary

Georgia Tech, located in Atlanta, is seeking a Facilities/Event Services worker to be the first point of contact for visiting guests at Student Center, Stamps Commons, or West Village Dining Commons. You will assist in loading, transporting, and setting up event equipment including tables, chairs, pipe-and-drape, and A/V gear, while ensuring excellent guest service.

The role requires a high school diploma, valid GA driver's license, and the ability to lift up to 50 lbs.

Qualifications

• High school diploma, GED Certificate or Vocational School Diploma.
• One to two years of job related experience.
• Valid Georgia Driver's License; ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Greet guests and respond to requests for event setup changes, equipment needs, and A/V assistance.
• Assist facility leadership with emergency response within the facility.
• Lead and motivate a student team in the absence of Management.
• Operate a motor vehicle to move furniture and equipment; perform maintenance and minor repairs.
• Handle furniture and equipment on hand trucks, forklifts, or other assistive devices and transfer to moving van or within building.
• Deliver, set up, and breakdown tables, chairs, stages, A/V equipment for campus events.
• Interact with guests providing exceptional customer service.
• Perform other duties as assigned.

Skills

Customer service

Leadership

Team coordination

Staging processes

Audio/video setup

Education

High school diploma/GED

Associate's Degree (preferred)

Tools

Motor vehicle operation

Hand tools

Forklift operation

Audio/Video setup

Projectors

Job description

Full-Time

Regular

About Us

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our strategic plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Job Summary

Serve as the first point of contact for visiting guests and clients visiting Student Center, Stamps Commons, or West Village Dining Commons. Provide direction and participate in loading, transporting, and set-up and breakdown of event equipment such as tables, chairs, pipe-and-drape and audio/visual equipment. This position will interact on a regular basis with: Staff, faculty, students, clients and guests. This position typically will advise and counsel: Students. This position will supervise: NA

Responsibilities

• Job Duty 1 - Greet guests and respond to customer requests, such as event set up changes, equipment needs, and audio/ video assistance.
• Job Duty 2 - Assist facility leadership with executing emergency response within the facility in the event of emergency.
• Job Duty 3 - Lead and motivate a team of students in the absence of Operations and Events management.
• Job Duty 4 - Operate a motor vehicle to move furniture and equipment. Perform maintenance and minor repairs of equipment.
• Job Duty 5 - Place furniture and equipment onto assistive equipment (hand truck, forklift, etc.) and transfer to moving van, truck or within building. Unload at new location.
• Job Duty 6 - Deliver, set-up and breakdown tables, chairs, stages, audio-visual equipment, and other needed equipment for use in campus events.
• Job Duty 7 - Interact with and provide exceptional customer service to guests.
• Job Duty 8 - Perform other duties as assigned.

Required Qualifications

Educational RequirementsHigh school diploma, GED Certificate or Vocational School Diploma

Other Required QualificationsValid Georgia Drivers License Requires the ability to lift up to 50 pounds and stand for extended periods. Incumbent is the first contact for the guest services managers and emergency personnel beyond office hours as the facility is open 24/7

Required ExperienceOne to two years of job related experience

Preferred Qualifications

Preferred Educational QualificationsAssociate's Degree

Knowledge, Skills, & Abilities

SKILLSThis job requires working knowledge and skills in staging processes and sequences, motor vehicle operation, use of hand tools and assembly skills; setting up audio/ video equipment, such as projectors, computers, audio systems, etc. Experience working with students in a leadership capacity. Attention to detail and excellent customer service skills.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

Other Information

This is not a supervisory position.

This position does not have any financial responsibilities.

This position will not be required to drive.

This role is not considered a position of trust.

This position does not require a purchasing card (P-Card).

This position will not travel.

This position does not require security clearance.

Location: Atlanta, GA

Hourly Pay: $16.17 - $19.40 per hour (contingent upon experience and qualifications)

Job Grade: C5

Background Check

A successful candidate must be able to pass a background check. Please visit: https://usg.policystat.com/policy/19298143/latest