Operations & Event Setup Specialist

sportadvisory; Hoover (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

HOOV SFM, LLC is seeking an Operations Team Member for the Hoover Met Complex in Hoover, AL. The role supports event preparation, conversion, and post-event wrap-up to ensure safe, efficient operation of facilities and shows.

This part-time position requires handling the daily setup, assisting with different departments, and maintaining a high level of guest service and safety. You will work in a dynamic environment with opportunities for growth and teamwork.

Qualifications

• Ability to work with a wide variety of ages from preschool thru adult.
• Flexible work schedule (nights, weekends, holidays) and regular attendance.
• Excellent communication skills, both verbal and written.
• Ability to maintain focus in a high-volume, fast-paced environment.
• Must have excellent guest service skills.
• Must be detail-oriented and have outstanding organizational skills.
• Ability to multi-task and prioritize.
• Ability to remain calm and focused in difficult and stressful situations.
• Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team members.
• Must work well with others.
• Must take personal initiative for the betterment of the team and facility.
• Commitment to the safety and wellbeing of others.

Responsibilities

• Provide courteous and friendly service to all guests and staff
• Be responsive to guest concerns and direct to appropriate manager to resolve
• Enforce facility policies and procedures
• Have general knowledge regarding program options and facility events
• Assist other departments as necessary
• Complete special projects, daily assignments, and other duties as directed by management
• Setup and take down of basketball courts, staging, risers, and other event related items
• Ensure correct equipment is available for all games
• Monitor play areas including turf and courts
• Keep supervisor informed of issues and updates
• Respond to all incidents, accidents, injuries, and altercations
• Complete and file corresponding paperwork as necessary
• Assist with daily maintenance and upkeep of department equipment

Skills

Guest service

Communication skills

Multi-tasking

Teamwork

Attention to detail

Calm under pressure

Flexibility

Physical stamina

Job description

HOOV SFM, LLC is seeking an Operations Team Member for the Hoover Met Complex in Hoover, AL. The role supports event preparation, conversion, and post-event wrap-up to ensure safe, efficient operation of facilities and shows.

This part-time position requires handling the daily setup, assisting with different departments, and maintaining a high level of guest service and safety. You will work in a dynamic environment with opportunities for growth and teamwork.