Operations & Engagement Coordinator, Agency Development & Sales Strategy

thenewyorktimes; New York (NY); Híbrido; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

The New York Times is seeking an Operations & Engagement Coordinator in New York, NY, offering a hybrid work schedule. You will support day-to-day processes, coordinate projects, and manage logistics to enable successful agency partnerships with a focus on engagement and scalability.

Ideal candidates are highly organized with strong project coordination skills, attention to detail, and an interest in agency partnerships and media.

Formación

• 1+ years of experience in operations or project coordination, event planning, or related fields.
• Experience coordinating events or programs with logistics and participant communication.
• Ability to collaborate across teams and build positive working relationships.

Responsabilidades

• Change agency perceptions of The Times.
• Plan and coordinate agency engagements and manage logistics.
• Maintain an event calendar, deadlines, and follow-up actions.
• Create external-facing materials to strengthen agency relationships.
• Support revenue-generating deals with agency partners.
• Design and refine workflows to streamline tasks and automate where possible.
• Monitor industry trends and generate insights to enhance The Times' value proposition.
• Keep project information organized and ensure timely communication.

Conocimientos

Organizational skills

Project coordination

Event planning

Cross-team collaboration

Attention to detail

Herramientas

Monday.com

Coda

Descripción del empleo

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It's why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It's why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it's why our business strategy centers on making journalism so good that it's worth paying for.

Job Description

About the Team

The mission of the Agency Development & Sales Strategy team is to leverage agencies as our next big source of incremental revenue growth. Our strategy is to create the conditions for our Sales Organization to drive more revenue from agency partners. Our approach is threefold: drive demand by changing perceptions; enable commerce by reducing friction and creating incentives; and standardize ways of working in order to scale. As a small but growing team, we have outsized impact by leveraging other internal teams, including Industry Marketing, Sales, Revenue Operations, and Programmatic Ops.

About the Role

You will report to the Associate Director, Agency Development & Sales Strategy. This role is based in our New York office and follows a hybrid work schedule.

As the Operations & Engagement Coordinator, you will support the operational core of the team. You will help execute day-to-day processes, coordinate projects, and manage logistics that enable successful, long-term partnerships with advertising agencies, with a particular focus on agency-facing activations. You will ensure that information, timelines and logistics stay aligned. You will assist in setting up and maintaining internal systems and workflows that translate strategy into successful agency partnership.

This role is ideal for a highly organized professional with strong project coordination skills, attention to detail, and an interest in agency partnerships, engagements, and media. Success in this role is defined by reliable execution, clear communication, and the smooth, scalable operation of our processes.

Responsibilities

• Change agency perceptions of The Times
• Agency Engagements: Support the planning and coordination of agency-specific engagements (e.g., Lunch & Learns, leadership gatherings, summits); managing logistics, invitations, venue and vendor coordination, materials preparation, and day-of execution
• Scheduling: Maintain an event calendar, track deadlines, manage checklists, coordinate internal stakeholders (Sales, Marketing, Research, Creative), and ensure follow-up actions and reporting are completed on time
• Outbound Communications: Help create external-facing materials - such as competitive reports and presentation decks - to strengthen agency relationships
• Enable commerce by reducing friction and creating incenti ves
• Agency Partnerships: Support the development and execution of revenue-generating deals with agency partners (e.g., tracking deliverables, updating status docs, coordinating approvals)
• Strategic Implementation: Support the roadmapping, scoping and executing of strategic initiatives and work streams aligned with team goals
• Prioritization and Planning: Coordinate with Sales, Revenue Operations, and Programmatic teams to identify opportunities, propose priorities, and ensure alignment on agency engagement strategies
• Standardize ways of working in order to scale
• Workflows: Help design and refine workflows and processes that streamline repeated tasks and external-facing materials, using AI-driven tools and automations where possible
• Industry Research: Monitor industry trends and agency needs, collaborating with Sales Ops and Measurement teams to generate insights that enhance The Times' value proposition.
• Lifecycle Support: Support the lifecycle of projects by helping to organize information, schedule meetings, capture notes and action items, and follow up with stakeholders to keep work moving
• Accountability: Use and help maintain tools and processes (e.g., CRM and reporting dashboards) required to associate our engagement efforts with real traction with agencies (e.g., RFPs, IOs)

Basic Qualifications

• 1+ years of experience in operations or project coordination, event planning, business strategy support, business development support, or a related field.
• Experience coordinating events or programs (professional, academic, or extracurricular), including logistics and communication with participants
• Experience working collaboratively across teams and build positive working relationships
• High attention to detail and willingness to roll up your sleeves on both administrative and project-based work

Preferred Qualifications

• 1+ years of experience in Media, Advertising, Media Agencies, or Tech
• 1+ years experience with project management software tools (e.g., Monday.com, Coda)
• Comfort working with data in spreadsheets and basic reporting tools; familiar