Operations & Engagement Coordinator, Agency Development & Sales Strategy

The New York Times; New York (NY); Hybride; USD 60 000 - 68 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision benefits

Flexible Spending Accounts (F.S.A.)

401(k) plan with company match

Employee stock purchase plan

Paid vacation and sick days

Tuition reimbursement and professional

Résumé du poste

The New York Times Company in New York, NY is seeking an Operations & Engagement Coordinator for Agency Development & Sales Strategy to help run the team’s day-to-day operations and logistics, enabling long-term agency partnerships.

Based in our New York office with a hybrid schedule, you will coordinate projects, manage timelines, and support communications and workflows, turning strategy into tangible engagement initiatives.

Qualifications

• 1+ years of experience in operations or project coordination, event planning, or related support roles.
• Experience coordinating events or programs with logistics and participant communications.
• Ability to work across teams and build positive working relationships.

Responsabilités

• Support planning and coordination of agency-specific engagements (Lunch & Learns, leadership gatherings, summits); manage logistics and vendors.
• Maintain an event calendar, track deadlines, coordinate internal stakeholders, ensure follow-up actions and reporting.
• Create external-facing materials (competitive reports, decks) to strengthen agency relationships.
• Support development and execution of revenue-generating deals with agency partners; track deliverables and approvals.
• Assist roadmapping, scoping and execution of strategic initiatives aligned with team goals.
• Coordinate with Sales, Revenue Ops, Programmatic teams to identify opportunities and align on engagement strategies.
• Help design workflows and processes, using AI-driven tools to streamline tasks and materials.
• Monitor industry trends and provide insights to enhance The Times' value proposition.

Connaissances

Event planning coordination

Project coordination

Cross-functional collaboration

Outils

Monday.com

Coda

Description du poste

Operations & Engagement Coordinator, Agency Development & Sales Strategy

New York, NY

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It's why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It's why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it's why our business strategy centers on making journalism so good that it's worth paying for.

Job Description

About the Team

The mission of the Agency Development & Sales Strategy team is to leverage agencies as our next big source of incremental revenue growth. Our strategy is to create the conditions for our Sales Organization to drive more revenue from agency partners. Our approach is threefold: drive demand by changing perceptions; enable commerce by reducing friction and creating incentives; and standardize ways of working in order to scale. As a small but growing team, we have outsized impact by leveraging other internal teams, including Industry Marketing, Sales, Revenue Operations, and Programmatic Ops.

About the Role

You will report to the Associate Director, Agency Development & Sales Strategy. This role is based in our New York office and follows a hybrid work schedule.

As the Operations & Engagement Coordinator, you will support the operational core of the team. You will help execute day-to-day processes, coordinate projects, and manage logistics that enable successful, long-term partnerships with advertising agencies, with a particular focus on agency-facing activations. You will ensure that information, timelines and logistics stay aligned. You will assist in setting up and maintaining internal systems and workflows that translate strategy into successful agency partnership.

This role is ideal for a highly organized professional with strong project coordination skills, attention to detail, and an interest in agency partnerships, engagements, and media. Success in this role is defined by reliable execution, clear communication, and the smooth, scalable operation of our processes.

Responsibilities

Change agency perceptions of The Times

Agency Engagements: Support the planning and coordination of agency-specific engagements (e.g., Lunch & Learns, leadership gatherings, summits); managing logistics, invitations, venue and vendor coordination, materials preparation, and day-of execution

Scheduling: Maintain an event calendar, track deadlines, manage checklists, coordinate internal stakeholders (Sales, Marketing, Research, Creative), and ensure follow-up actions and reporting are completed on time

Outbound Communications: Help create external-facing materials – such as competitive reports and presentation decks – to strengthen agency relationships

Enable commerce by reducing friction and creating incentives

Agency Partnerships: Support the development and execution of revenue-generating deals with agency partners (e.g., tracking deliverables, updating status docs, coordinating approvals)

Strategic Implementation: Support the roadmapping, scoping and executing of strategic initiatives and work streams aligned with team goals

Prioritization and Planning: Coordinate with Sales, Revenue Operations, and Programmatic teams to identify opportunities, propose priorities, and ensure alignment on agency engagement strategies

Standardize ways of working in order to scale

Workflows: Help design and refine workflows and processes that streamline repeated tasks and external-facing materials, using AI-driven tools and automations where possible

Industry Research: Monitor industry trends and agency needs, collaborating with Sales Ops and Measurement teams to generate insights that enhance The Times' value proposition.

Lifecycle Support: Support the lifecycle of projects by helping to organize information, schedule meetings, capture notes and action items, and follow up with stakeholders to keep work moving

Accountability: Use and help maintain tools and processes (e.g., CRM and reporting dashboards) required to associate our engagement efforts with real traction with agencies (e.g., RFPs, IOs)

Basic Qualifications:

1+ years of experience in operations or project coordination, event planning, business strategy support, business development support, or a related field.

Experience coordinating events or programs (professional, academic, or extracurricular), including logistics and communication with participants

Experience working collaboratively across teams and build positive working relationships

High attention to detail and willingness to roll up your sleeves on both administrative and project-based work

Preferred Qualifications:

1+ years of experience in Media, Advertising, Media Agencies, or Tech

1+ years experience with project management software tools (e.g., Monday.com, Coda)

Comfort working with data in spreadsheets and basic reporting tools; familiarity with CRM systems (e.g., Salesforce)

REQ-020851

Additional Compensation and Benefits:

The annual base pay range for this role is between:

$60,000 - $68,000 USD

For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, employee stock purchase plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.

For roles outside of the U.S., information on benefits will be provided during the interview process.

Candidate Use of GenAI Tools:

We're excited to learn more about you and your experience. To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process.

If you're an engineering candidate, we'll let you know what specific GenAI tools you are permitted to use for your technical assessment.

The New York Times Company is committed to being the world's best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.

We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)'s Know Your Rights Poster is available here .

The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email [e-mail]. Emails sent for unrelated issues, such as following up on an application, will not receive a response.

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