Operations Documentation & Admin Specialist

SmartRecruiters, Inc.; New York; On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition reimbursement program

Paid time off

Family leave

Online training courses

Job summary

SGS is the global leader in inspection, verification, testing and certification services, with a vast network of offices and laboratories worldwide. This role supports Operations, Facilities and Quality Control at the assigned location, performing admin and operational tasks to enhance daily business efficiency.

You will handle clerical duties, review reports for accuracy, prepare quotations and ensure high-quality customer service while adhering to internal policies and procedures.

Qualifications

• Proficiency with Microsoft Office applications, including Outlook, Word and Excel.
• Strong attention to detail and organizational skills.
• Ability to coordinate multiple projects at once.
• Ability to work independently, use time wisely and multi-task.

Responsibilities

• Provide administrative support to operations team to increase efficiency.
• Perform clerical duties including filing, scanning and emailing.
• Review customer test reports & customer cards for accuracy.
• Type test customer test reports.
• Prepare and email customer quotations at direction of sales team.
• Review the test sample entry for accuracy.
• Oracle order confirmation and proforma invoice entry.
• Provide excellent customer service to clients and maintain positive interaction with peers and supervisors.
• Performs additional office management tasks as directed.
• Adheres to internal standards, policies, and procedures.

Skills

Microsoft Office

Attention to detail

Organizational skills

Interpersonal skills

Multitasking

Tools

Outlook

Word

Excel

Job description

SGS is the global leader in inspection, verification, testing and certification services, with a vast network of offices and laboratories worldwide. This role supports Operations, Facilities and Quality Control at the assigned location, performing admin and operational tasks to enhance daily business efficiency.

You will handle clerical duties, review reports for accuracy, prepare quotations and ensure high-quality customer service while adhering to internal policies and procedures.