Documentation Specialist

SmartRecruiters, Inc.; New York; On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition reimbursement program

Paid time off

Family leave

Online training courses

Job summary

SGS is the global leader in inspection, verification, testing and certification services, with a vast network of offices and laboratories worldwide. This role supports Operations, Facilities and Quality Control at the assigned location, performing admin and operational tasks to enhance daily business efficiency.

You will handle clerical duties, review reports for accuracy, prepare quotations and ensure high-quality customer service while adhering to internal policies and procedures.

Qualifications

• Proficiency with Microsoft Office applications, including Outlook, Word and Excel.
• Strong attention to detail and organizational skills.
• Ability to coordinate multiple projects at once.
• Ability to work independently, use time wisely and multi-task.

Responsibilities

• Provide administrative support to operations team to increase efficiency.
• Perform clerical duties including filing, scanning and emailing.
• Review customer test reports & customer cards for accuracy.
• Type test customer test reports.
• Prepare and email customer quotations at direction of sales team.
• Review the test sample entry for accuracy.
• Oracle order confirmation and proforma invoice entry.
• Provide excellent customer service to clients and maintain positive interaction with peers and supervisors.
• Performs additional office management tasks as directed.
• Adheres to internal standards, policies, and procedures.

Skills

Microsoft Office

Attention to detail

Organizational skills

Interpersonal skills

Multitasking

Tools

Outlook

Word

Excel

Job description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Job Description

Summary

Performs administrative and operational tasks to increase the overall efficiency of a company's daily business operations. Supports functions related to administrative support of Operations, Facilities and Quality Control for assigned location.

Job Functions

• Provide administrative support to operations team to increase the overall efficiency of a company's daily business operation.
• Perform clerical duties including filing, scanning and emailing.
• Review customer test reports & customer cards for accuracy
• Type test customer test reports
• Prepare and email customer quotation at direction of sales team
• Review the test sample entry for accuracy
• Oracle order confirmation and proforma invoice entry
• Provides excellent customer service to clients, and maintains positive interaction with peers and supervisors
• Performs additional office management tasks as directed
• Adheres to internal standards, policies, and procedures

Qualifications

Education and Experience

• Ability to coordinate multiple projects at once.
• Ability to work independently, use time wisely and multi-task.

Knowledge/ Skills/ Abilites

• Mathematical Skills: Intermediate
• Reasoning Skills/Abilities: Intermediate
• Computer Skills: Proficiency with Microsoft Office applications, including Outlook, Word and Excel.
• Strong attention to detail and organizational and interpersonal skills

Computer Skills

• Computer Skills: Proficiency with Microsoft Office applications, including Outlook, Word and Excel.

Pay Range: $20.00-$23.00/ hour

Additional Information

Compensation

The expected salary for this position is $20.00 to $23.00 per hour. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.

We care about your total well-being and will support you with the following, subject to your location and role.

• Health:Medical, dental and vision insurance, life insurance, employee assistance programs.
• Wealth:In addition to base pay, we offer 401(k) with company match (immediate vesting upon enrollment).
• Happiness:
  • Professional Growth:Online training courses, virtual and classroom development experiences, tuition reimbursement program
  • Work-Life Balance:Paid-time off and family leave

In compliance with applicable state and local pay transparency laws, we provide clear and equitable compensation information for all applicants.

Position anticipated to close November 30, 2026.

Additional information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback. Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.

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