Operations Dispatcher & Scheduling Lead

DCOMM Inc.; Irving (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Wages

Paid Training

Health Insurance

Paid Time Off (PTO)

Essential Technology Provided

Job summary

DCOMM Inc. in Irving, Texas is seeking a Dispatcher to play a key role in coordinating operations across departments. This position involves scheduling, monitoring tasks, and maintaining communication with clients and teams. Candidates should possess strong organizational skills, excellent communication abilities, and the capacity to thrive in a fast-paced environment. The role provides opportunities for growth in logistics and management, alongside competitive pay and employee benefits including health insurance and paid training.

Qualifications

• Ability to manage schedules, track assignments, and coordinate tasks efficiently.
• Strong verbal and written communication skills to interact professionally with clients and internal teams.
• Quick decision-making skills to address scheduling conflicts and logistical challenges.
• Ability to document and track job progress with accuracy.
• Comfortable working in a fast-paced, changing environment.
• Ability to prioritize tasks and ensure timely completion.
• Maintain a professional demeanor when interacting with clients and technicians.
• Familiarity with scheduling and workforce management software is a plus.
• Availability to work varying schedules, including evenings and weekends.

Responsibilities

• Serve as the key liaison between departments, ensuring efficient scheduling and task completion.
• Track project timelines and identify additional work opportunities.
• Maintain consistent communication with clients to ensure expectations are met.
• Dispatch personnel to job sites and monitor work progress.
• Maintain thorough documentation of work assignments and communications.
• Provide administrative assistance to ensure smooth workflow.

Skills

Organizational Skills

Communication Expertise

Problem-Solving Ability

Attention to Detail

Adaptability

Time Management

Customer Service Skills

Technical Proficiency

Flexibility

Tools

Scheduling Software

Job description

DCOMM Inc. in Irving, Texas is seeking a Dispatcher to play a key role in coordinating operations across departments. This position involves scheduling, monitoring tasks, and maintaining communication with clients and teams. Candidates should possess strong organizational skills, excellent communication abilities, and the capacity to thrive in a fast-paced environment. The role provides opportunities for growth in logistics and management, alongside competitive pay and employee benefits including health insurance and paid training.